Casualty Claims Assistant Manager

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $92 670 - $140 845 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of EMC Insurance Companies

EMC Insurance Companies

1001 - 5000 employés

Fondée en 1911

🛡️ Assurance

Insurance

Les compagnies d'assurance EMC sont une firme d'assurance mutuelle offrant des solutions d'assurance commerciale spécialisées. Elles se concentrent sur l'assurance des biens commerciaux, l'assurance responsabilité civile, l'indemnisation des travailleurs, et les polices pour les propriétaires d'entreprises. Avec une forte emphase sur le service personnalisé, EMC collabore étroitement avec les agents locaux pour fournir une couverture complète et sur mesure. EMC s'engage à comprendre les défis uniques auxquels font face leurs assurés, en offrant des ressources de gestion des risques et de contrôle des pertes pour aider les entreprises à protéger leurs actifs. Connue pour ses partenariats dévoués et son service client exceptionnel, EMC veille à ce que les entreprises soient préparées à l'imprévu grâce à ses solutions d'assurance supérieures.

Description

• Lead and develop a team of casualty claims professionals through coaching, performance management, and career development • Review and oversee claim files for timely, accurate, and effective handling • Assign claims based on complexity, expertise, and adjuster workload • Guide complex coverage, liability, compensability, reserving, and claim resolution strategies • Handle highly complex commercial casualty claims and litigated matters as needed • Review and approve reservation of rights, denial letters, claim payments, and reserve changes within authority • Partner with counsel, coverage experts, subrogation, and claims committees on complex exposures • Ensure compliance with claims best practices, regulatory requirements, authority levels, and documentation standards • Monitor team productivity, claim quality, loss costs, and expense management • Recruit, coach, and retain talent while supporting succession planning, innovation, and inclusion initiatives • Build relationships with agents, insureds, and internal business partners to deliver exceptional customer experiences • Collaborate with leadership on trends, results, and opportunities while promoting EMC’s claims brand and service culture

🎯 Exigences

• Bachelor’s degree or equivalent relevant experience • Eight years of experience in casualty claims adjusting or related experience, including experience with large and complex claims • Attainment of all applicable state licenses as required • Prior leadership experience • Insurance designations such as INS, AIC, and CPCU preferred • Excellent understanding and application of casualty claims techniques • Current knowledge of various jurisdictions, good faith claims handling requirements, and legal environments • Advanced knowledge of insurance terms and coverages in commercial lines • Strong leadership qualities with the ability to motivate staff • Excellent knowledge of computers and claims systems • Excellent organizational, written, and verbal communication skills • Ability to gather and analyze data points to appropriately triage claims handling • Advanced investigative and problem-solving abilities • Occasional travel including overnight • Valid driver’s license with an acceptable motor vehicle report per company standards required if traveling

🏖️ Avantages

• Comprehensive rewards package; benefits details provided at www.emcins.com/careers • Work from home anywhere in the US • Career development and succession planning opportunities • Coaching, mentoring, and professional development • Inclusion initiatives • All locations are tobacco free, including company vehicles

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