Senior Product Manager – Digital Platforms, Reporting & Authentication

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $114 000 - $165 300 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Empower

Site WebLinkedInTous les Emplois

10 000+ employés

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower est un prestataire de services financiers de premier plan, axé sur l'aide aux individus et aux organisations pour atteindre la liberté financière grâce à la planification de la retraite et à la gestion des investissements. Au service de plus de 19 millions d'Américains, Empower propose une suite complète de services liés aux finances, incluant la planification intelligente, les conseils en investissement, et des outils comme le tableau de bord personnel Empower™ pour une vue d'ensemble financière. L'entreprise est réputée en tant que principal fournisseur de plans de retraite et collabore étroitement avec des investisseurs individuels, des épargnants sur le lieu de travail, des promoteurs de plans et des professionnels financiers. Empower est également reconnu pour ses initiatives en matière de diversité, d'équité, d'inclusion et a un engagement social qui renforce l'impact communautaire.

Description

• Partner with leadership to define and execute key product initiatives aligned with business objectives. • Own the product strategy, roadmap, and lifecycle for assigned capabilities, including Plan Sponsor reporting, Plan Performance Insights (PPI), authentication, and user access management. • Develop and maintain a prioritized roadmap that balances client needs, business priorities, operational improvements, regulatory requirements, and technical debt. • Define product vision, business value, success metrics, and key performance indicators for assigned capabilities. • Evaluate market trends, competitive offerings, client feedback, and industry insights to identify product opportunities. • Collaborate with cross-functional stakeholders to evaluate alternatives, align priorities, and optimize client outcomes. • Define and lead the scope of product development, driving end-to-end product capabilities and client experience. • Lead product discovery, planning, and execution across Agile teams. • Coordinate operational readiness, testing, release planning, launch activities, and production deployments with Product Deployment. • Partner with Product Deployment and Marketing to support client communications, market introductions, RFP content, sales collateral, and product documentation. • Lead post-implementation reviews and drive continuous improvement through lessons learned, documentation, and knowledge management. • Lead the strategy and evolution of Plan Sponsor reporting and analytics capabilities. • Translate business requirements into product features that deliver accurate, consistent, and user-friendly reporting experiences. • Establish and monitor KPIs measuring product adoption, client value, operational effectiveness, product health, and business outcomes. • Leverage customer insights, analytics, and operational metrics to continuously improve reporting capabilities. • Own authentication, digital identity, and user access capabilities supporting plan sponsors, advisors, and internal users. • Partner with Cybersecurity, Identity Management, Compliance, and Engineering to deliver secure, scalable, and seamless authentication experiences. • Drive enhancements for user provisioning, role-based access, authentication workflows, and future identity management initiatives while ensuring regulatory compliance and an optimal client experience. • Partner with Engineering, Architecture, Operations, UX, Product Deployment, Client Experience, Compliance, Legal, Risk, Cybersecurity, and business stakeholders to deliver strategic product initiatives. • Collaborate with Empower intermediary home office teams to develop and implement enterprise initiatives. • Build alignment across business and technology organizations while balancing competing priorities. • Communicate product strategy, roadmap progress, risks, dependencies, and investment recommendations to executive leadership. • Develop strong relationships with internal and external partners to ensure successful product delivery. • Partner with Product segment leaders to improve P&L performance through market analysis, competitive insights, and product optimization. • Drive product adoption in partnership with Product Deployment, Sales, and Service teams. • Identify opportunities to improve operational efficiency, platform performance, client experience, and overall business outcomes. • Monitor product health, adoption, service levels, client satisfaction, and performance metrics. • Serve as the primary liaison between business stakeholders and Agile development teams by: • Providing a clear business vision and priorities to development teams. • Defining product epics, features, user stories, and acceptance criteria. • Prioritizing and maintaining the product backlog based on business value, customer impact, technical dependencies, regulatory commitments, and roadmap priorities. • Ensuring development teams have the business context and direction needed to successfully deliver strategic product capabilities.

🎯 Exigences

• Bachelor's degree or equivalent combination of education and experience • 7 - 10 years of experience in Product Management, Digital Product Development, or a related field • Experience managing enterprise digital products throughout the product lifecycle • Experience leading cross functional Agile teams • Experience translating complex business requirements into product strategy and technical requirements • Strong written, verbal, and presentation skills • Demonstrated ability to influence stakeholders across multiple organizations without direct authority • Experience working in regulated industries such as financial services, healthcare, or insurance • Strong analytical and problem-solving skills with the ability to make data driven decisions • Experience supporting retirement plan administration, defined contribution recordkeeping, wealth management, or financial services platforms • Experience with enterprise reporting platforms, business intelligence, or customer analytics • Experience with authentication, identity and access management (IAM), single sign on (SSO), multi factor authentication (MFA), or user provisioning • Experience working with APIs and enterprise integrations • Experience with Figma, Jira, or similar Agile planning tools • Experience partnering with Cybersecurity and Enterprise Architecture organizations • Experience using customer insights and product analytics to drive product decisions.

🏖️ Avantages

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.