Director, Client Delivery

🕒 il y a 4 mois

🇺🇸 États-Unis – Télétravail

💵 $111 000 - $167 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 35%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Ensemble Health Partners

Ensemble Health Partners

5001 - 10000 employés

💼 Conseil

🛡️ Assurance

📦 Logistique

💰 Private Equity Round en 2022-03

Consulting • Insurance • Logistics

Ensemble Health Partners est un leader dans la fourniture de services de gestion du cycle de revenus (RCM) pour les organisations de santé. Ils offrent une solution RCM de bout en bout qui aide les hôpitaux, les systèmes de santé et les groupes de médecins affiliés à optimiser leurs cycles de revenus, réduire les refus et les sous-paiements, et améliorer l'expérience des patients grâce à une combinaison de gestion experte et de technologie avancée. Ensemble Health Partners s'appuie sur des opérateurs certifiés et l'IA pour fournir des résultats constants, améliorer les recouvrements et soutenir la croissance future des prestataires de soins de santé. Ils sont reconnus pour leurs solides partenariats clients et leur engagement à offrir une augmentation fiable des revenus et des économies de coûts pour leurs clients.

Description

• responsible for day-to-day client operations and planning, development, and implementation of policies, objectives, and initiatives for acute or physician revenue cycle activities • form and nurture relationships with clients • influence and direct operations, and ensure results are consistently delivered • communicate organizational values and positive leadership to all associates • monitor bad debt and process improvements in key areas • identify gaps in client support or performance and propose solutions to drive improvement • participate and lead program-level meetings with stakeholders • act as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements • facilitate monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs

🎯 Exigences

• Bachelor's Degree or equivalent experience • Minimum 3 - 5 years experience leading healthcare revenue cycle in complex, client‑facing environments • Proven ability to build relationships and organization alignment, influence decisions, engage on-site operational teams and drive results • Minimum 3 - 5 years of people leadership experience • Proven ability to lead and influence multi‑level teams in onsite and matrixed environments • Executive‑level communication skills with the ability to present complex information clearly • Experience partnering directly with client executives and Boards • Ability to lead initiatives with minimal oversight • Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements • Ability to travel at least 75% of the time

🏖️ Avantages

• healthcare • time off • retirement • well-being programs • professional development • quarterly and annual incentive programs for employees who excel

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