Care Specialist

🔥 il y a 19 heures

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Equality Health

Site WebLinkedInTous les Emplois

201 - 500 employés

🏥 Santé

☁️ SaaS

⚕️ Assurance santé

💰 Private equity en 2022-01

Healthcare • SaaS • Healthcare Insurance

Equality Health simplifie les soins basés sur la valeur et construit des voies vers de meilleurs résultats de santé pour Medicaid et les communautés historiquement sous-financées. L'entreprise intègre une technologie basée sur les données (CareEmpower®), un coaching de pratique qualifié, et l'engagement des patients pour soutenir les prestataires, les plans de santé et les membres. Equality Health se concentre sur la mise en œuvre de soins équitables basés sur la valeur grâce à des logiciels, à la transformation pratique, et à des partenariats avec les payeurs et les prestataires pour améliorer les résultats de santé individuels et de la population.

Description

• Provide supportive care and assistance to a diverse patient population • Identify barriers to self-care and healing, decision making, and communication in navigating the healthcare system • Conduct outbound phone calls to members to perform health assessments, identify care needs, and determine appropriateness for care coordination programs • Assist patients with barriers to care, including scheduling appointments and locating and accessing community resources • Collaborate with patients, network providers, referral coordinators, office staff, hospital staff, Community Health Workers, Chaplains, and Clinical Operations team members • Document all activities • Communicate available care coordination services to patients and caregivers • Screen for physical and behavioral health needs and refer patients to appropriate healthcare professionals • Provide meaningful data to providers, patients, and families • Participate in educational programs to maintain current skills and competency • Perform miscellaneous job-related duties as assigned

🎯 Exigences

• Associate’s degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experience • Minimum two (2) years of experience in a directly related position in the healthcare industry • Proficiency with Microsoft Office applications and web-based technologies • Strong outbound calling experience • Ability to work independently in a productivity-based environment • Tech-savvy: able to navigate multiple systems simultaneously • Comfortable learning proprietary platforms • Basic Excel proficiency, including pivot tables, formulas, and project-based spreadsheets • Reliable high-speed internet meeting company specifications • Flexible schedule within assigned market hours • Ability to pivot between priorities quickly • Willingness to work the time zone aligned with the assigned market, regardless of physical residence • Preferred: previous experience, knowledge and understanding of coordinating care for members • Preferred: familiarity with federal and state laws and requirements related to healthcare and health information protection • Preferred: one or more of Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Emergency Medical Technician (EMT) certifications • Preferred: excellent verbal, written and interpersonal communication skills • Preferred: demonstrated ability to gain acceptance and compliance from clinical staff • Preferred: excellent problem-solving skills • Preferred: strong organizational and prioritization skills • Bilingual strongly preferred • Preferred: experience in customer service environments

🏖️ Avantages

• Full-time, non-exempt employment • Remote work • Prospective candidate benefits information provided via "EH Benefits - Feb 2026 - Prospective Candidate Flyer.pdf"