Care Specialist

🕒 il y a 1 mois

⚔️ Virginia – Distant

⚔️ Virginia – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👻 Score fantôme 23%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Equality Health

Site WebLinkedInTous les Emplois

201 - 500 employés

🏥 Santé

☁️ SaaS

🤝 B2B

💰 Private equity en 2022-01

Healthcare • SaaS • B2B

Equality Health est une entreprise de soins de santé qui déploie un modèle de soins holistiques pour aider les pratiques indépendantes à adopter et fournir des soins basés sur la valeur pour des communautés diverses. Elle fournit une technologie (y compris une application mobile), une coordination des soins, un support de télémédecine, et une optimisation pratique pratique pour améliorer les résultats et la performance des pratiques sous de nouveaux modèles de paiement. L'entreprise se concentre sur les déterminants sociaux de la santé, l'équité en matière de santé, les soins culturellement compétents, la gestion des risques, et permet aux prestataires et réseaux de soins primaires de réussir dans les arrangements basés sur la valeur.

Description

• Conduct outbound phone calls to members to conduct health assessments, identify care needs, and determine appropriateness for participation in care coordination programs • Assist and support patients with barriers to care, including scheduling appointments and locating and accessing community resources • Work collaboratively with patients, network providers, referral coordinators, office and hospital staff • Document all activities • Communicate care coordination services available to patients and caregivers • Screen for physical health and behavioral health needs and refer to appropriate healthcare professionals for effective and timely intervention • Perform activities to provide meaningful data to providers, patients, and their families • Participate in educational programs to maintain current skill and competency levels • Perform miscellaneous job-related duties as assigned • Work within the hours of operation of the assigned primary market, typically 8:00 AM–6:00 PM local time • Support additional markets when required based on business needs

🎯 Exigences

• Associate’s degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experience • Minimum two (2) years of experience in a directly related position in the healthcare industry • Proficiency with Microsoft Office applications and web-based technologies • Strong outbound calling experience • Ability to work independently in a productivity-based environment • Ability to navigate multiple systems simultaneously • Comfortable learning proprietary platforms • Basic Excel proficiency, including pivot tables, formulas, and project-based spreadsheets • Reliable high-speed internet meeting company specifications • Flexible schedule within assigned market hours • Ability to pivot between priorities quickly • Previous experience, knowledge and understanding of coordinating care for members preferred • Familiarity with federal and state laws and requirements related to healthcare and health information protection preferred • One or more of the following certifications preferred: Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT) • Excellent verbal, written and interpersonal communication skills preferred • Demonstrated ability to gain acceptance and compliance from clinical staff to achieve mutually beneficial outcomes preferred • Excellent problem-solving skills preferred • Strong organizational and prioritization skills; ability to manage multiple activities and work independently with minimal supervision preferred • Bilingual strongly preferred • Experience in customer service environments preferred

🏖️ Avantages

• Remote work arrangement • Full-time employment • Non-exempt position • Flexible schedule adjustments may be requested to support engagement initiatives or priority campaigns • Opportunity to participate in educational programs to maintain current skill and competency levels