Senior Product Manager

Emploi pas sur LinkedIn

🕒 il y a 13 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Pourquoi ce score :

• Ouverte depuis 13 jours.
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Every Mother's Advocate

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2015

🤝 À but non lucratif

🤲 Charité

🌍 Impact social

💰 Grant en 2022-01

Non-profit • Charity • Social Impact

Every Mother's Advocate (ĒMA) est un organisme américain à but non lucratif et un mouvement de défense des droits des mères. Il œuvre à éliminer les causes évitables de la séparation des familles en mettant les mères en situation de crise en relation avec des services de défense de leurs droits et de soutien. ĒMA propose un accompagnement assuré par des bénévoles, une gestion de cas, un soutien social, un accompagnement auprès des tribunaux, des orientations vers des services de santé mentale ainsi que des partenariats avec des acteurs locaux et des organisations affiliées afin d’aider les familles à rester unies. L’organisation communique notamment les résultats suivants pour 2025 : 2 642 mères et enfants accompagnés dans 16 villes américaines, un taux de maintien de l’unité familiale de 95 % parmi les familles accompagnées, ainsi que la mobilisation de bénévoles et d’organismes partenaires. Son siège est situé à Pompano Beach, en Floride, et elle bénéficie de financements publics de l’État dans le cadre d’un contrat mentionné sur son site.

Description

• Partner with the Director of Program Technology to build, maintain, and prioritize a product roadmap spanning Trellis and new products • Run discovery with staff and end users to define problems before committing to solutions • Write requirements, user stories, and acceptance criteria; define success metrics • Balance day-to-day requests and tickets against roadmap progress • Communicate priorities, trade-offs, and progress to leadership and staff • Develop deep expertise in Trellis, including its data model, workflows, permissions, reporting, and integrations • Prioritize and manage Trellis enhancements, from small fixes to structured development projects • Identify recurring issues and systemic opportunities to improve Trellis • Use AI-assisted development tools to prototype, build, and ship enhancements and integrations • Build Trellis with configurability, documentation, and versioning discipline • Help take two new products from concept through discovery, validated MVP, and launch • Coordinate design, build, and rollout with the Director and external development partners • Serve as a responsive technology resource for staff, resolving or escalating software, access, SaaS, and system issues • Triage, resolve, or escalate Trellis tickets promptly • Support administration of organizational SaaS platforms, including access, permissions, configuration, and maintenance • Coordinate with EMA's managed service provider and technology vendors • Support technology onboarding and offboarding • Create SOPs, user guides, and documentation • Support technology training and enablement

🎯 Exigences

• Approximately 3–5 years of relevant experience • 2+ years in a product management or product owner role with clear ownership of a roadmap and delivery • Track record of taking at least one product from concept to launch (0-to-1) • Ability to run discovery, define problems, write requirements, and set and track success metrics • Substantive, hands-on use of AI in real projects, including automation, prototyping, workflow improvement, integration, or development • Ability to explain the problem, approach, tools, and results of AI use • Experience supporting or administering SaaS platforms • Ability to troubleshoot independently while knowing when to engage outside partners • Strong communication, collaboration, problem-solving, and follow-through • Experience with configurable, multi-tenant, or white-labeled software, or products used by more than one organization (strongly preferred) • Experience working with managed service providers or technology vendors (strongly preferred) • Experience creating SOPs and documentation and leading technology training (strongly preferred) • Experience in mission-driven, nonprofit, or resource-constrained environments (strongly preferred) • Alignment with EMA's mission and values

🏖️ Avantages

• Market competitive pay leveraging Salary.com CompAnalyst data • 403(b) retirement plan with company matching - 50% match for up to 6% • 15 personal days off • Full week off between Christmas and New Year's • 9 additional paid holidays • Option to utilize a work phone separately from a personal phone • Cell phone stipend • Health Reimbursement Arrangement (HRA) of up to $300 towards any medical plan or health expense through Take Command Health • Parental Leave • Bereavement Leave • Life Insurance • Short-term & Long-term Disability Coverage

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