Assistant Vice President, Account Management

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🔴 Expert

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de EXL, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de EXL. Vérifiée il y a 2 heures.

Logo of EXL

EXL

10 000+ employés

🏥 Santé

🛡️ Assurance

📦 Logistique

💰 €2 000 000 Venture Round en 2015-01

Healthcare • Insurance • Logistics

Choisir un partenaire digital ne concerne pas seulement les capacités — c’est également une question de collaboration et de caractère.

Description

• Lead and manage a team of account managers, providing guidance and support to ensure effective client relationship management • Develop and execute account management strategies to maximize client retention and growth • Serve as the primary point of contact for key clients, building strong relationships and understanding their business objectives • Collaborate with the consulting team to design and implement innovative insurance solutions tailored to client needs • Monitor and analyze client feedback, identifying areas for improvement and implementing necessary changes • Ensure timely and accurate delivery of services, meeting client expectations and industry standards • Conduct regular performance reviews and provide constructive feedback to the account management team • Stay updated on industry trends and best practices, incorporating new insights into the account management approach • Develop and maintain a robust pipeline of potential clients through networking and lead generation activities • Represent the company at industry events, conferences, and client meetings, promoting our brand and services

🎯 Exigences

• Bachelor's degree in Business Administration, Insurance, or a related field • 5-8 years of experience in account management, with a proven track record in the insurance industry • Strong leadership and management skills, with the ability to motivate and inspire a team • Excellent communication and interpersonal skills, with a client-centric approach • Demonstrated ability to build and maintain strong client relationships, with a focus on client satisfaction • Experience in consulting or a consulting-like environment is preferred • Proficiency in using CRM systems and other account management tools • Analytical skills with the ability to interpret data and make informed decisions • Strong problem-solving and conflict resolution abilities • Ability to work independently and manage multiple projects simultaneously

🏖️ Avantages

• Work From Home / remote work arrangement

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