Sales Account Manager

Emploi pas sur LinkedIn

🕒 il y a 25 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Exploring

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1999

🤝 B2B

🏭 Fabrication

📣 Marketing

B2B • Manufacturing • Marketing

Exploring est la société mère de plusieurs entreprises basées à Atlanta, spécialisées dans la fabrication, la conception de stands et les services événementiels, l’impression numérique grand format, les solutions de revêtement de sol et de moquette, ainsi que dans des services connexes liés à l’expérience de marque et à l’architecture. Ses filiales (ID3 Group, Brumark, Exploring Graphics, Shelmarc Carpets et d’autres) s’adressent aux secteurs des salons professionnels, des événements en direct, des musées, du retail, de l’hôtellerie, de l’automobile et des marchés commerciaux. Elles mettent l’accent sur la fabrication sur mesure, la menuiserie scénographique, le travail du métal et la peinture, l’impression grand format, ainsi que sur des solutions innovantes offrant un excellent rapport qualité-prix aux marques. Exploring se positionne comme une holding créative et pluridisciplinaire qui fournit des services liés à l’expérience de marque et à la production aux entreprises, aux États-Unis comme à l’international.

Description

• Manage and maintain assigned Brumark customer accounts • Build and strengthen long-term client relationships to encourage customer retention and repeat business • Serve as the primary point of contact for customer inquiries, product information, quotes, orders, and project requirements • Develop an understanding of customer needs, purchasing patterns, and upcoming events • Maintain timely, professional communication with customers • Follow up on estimates, pending orders, and customer requests • Address customer concerns and coordinate resolutions with internal departments • Maintain accurate account records, pricing information, and order history • Identify opportunities to increase revenue within existing customer accounts • Promote additional Brumark flooring products and services based on customer needs • Develop new business opportunities through customer referrals, industry relationships, and incoming inquiries • Monitor customer activity and identify opportunities for account expansion • Maintain accurate sales pipeline information and account forecasts • Work toward established account retention, revenue growth, and sales performance objectives • Collaborate with management on sales strategies and account development opportunities • Prepare accurate quotes, estimates, and pricing proposals • Enter, process, and monitor customer orders • Confirm product specifications, quantities, availability, pricing, and delivery requirements • Coordinate with Operations, Production, Warehouse, Shipping, and Installation teams to ensure successful order fulfillment • Communicate project deadlines, customer expectations, and special requirements • Monitor order status and proactively address potential delays or changes • Ensure customer records and project documentation are complete and accurate • Provide backup support to other account managers as needed • Deliver high-level customer service throughout the sales and order fulfillment process • Develop and maintain comprehensive knowledge of Brumark's flooring products and services • Assist customers in identifying appropriate flooring solutions based on project needs • Understand trade show and event timelines, shipping schedules, and installation requirements • Respond professionally to urgent inquiries and last-minute project changes • Stay informed of industry trends, product developments, and evolving customer needs

🎯 Exigences

• High school diploma or equivalent required; additional education preferred • Minimum of three years of experience in sales, account management, or business-to-business customer relationship management • Experience in the trade show, exhibition, event production, specialty flooring, or related industry strongly preferred • Demonstrated ability to manage and grow existing customer accounts • Experience preparing quotes, processing orders, and coordinating customer projects • Strong written and verbal communication skills • Excellent organizational, time-management, and problem-solving abilities • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint • Ability to work independently and maintain productivity in a remote environment • Ability to manage multiple customer accounts and competing deadlines • Willingness to learn Brumark's products, procedures, and industry-specific software • Consistent availability during established business hours • Occasional evening and weekend availability may be necessary • Occasional business travel may be required • Ability to perform computer-based and administrative tasks for extended periods • Ability to communicate effectively through telephone, email, and virtual meetings • Ability to attend occasional customer meetings, trade shows, or company events

🏖️ Avantages

• Full-time employment • Remote work arrangement • Occasional business travel opportunities for customer meetings, company events, or industry-related activities • Participation in product training and professional development opportunities • Reasonable accommodations for qualified applicants and employees with disabilities

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