Account Manager, Corporate Enterprise Growth Strategy

🔥 il y a 8 heures

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Extend, pas via un site d'emploi

Repérée par Remote Rocketship il y a 8 heures

Toujours ouverte sur le site de Extend. Vérifiée il y a 27 minutes.

Logo of Extend

Extend

201 - 500 employés

🛡️ Assurance

📦 Logistique

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend est une entreprise qui aide les commerçants à générer des revenus et à protéger leurs clients grâce à des solutions modernes de protection de produits et de livraison. Ils proposent des plans de protection allant de la défaillance de produit aux dommages accidentels, en passant par les problèmes de livraison comme le vol à la porte et les livraisons endommagées. Extend fournit une plateforme facile à intégrer aux plateformes eCommerce telles que Shopify et BigCommerce. Cela permet aux commerçants de proposer aisément des plans de protection et de gérer les réclamations, dont la plupart sont résolues en 90 secondes ou moins. L'entreprise se concentre sur l'amélioration des marges bénéficiaires et l'enrichissement de l'expérience client en proposant un dépôt de réclamation simplifié et en transformant les clients en défenseurs à long terme.

Description

• Drive growth and strategy for a portfolio of Extend’s largest corporate enterprise merchants • Lead new program launch strategy and ongoing growth optimization • Develop growth and merchant relationship management strategies for strategic accounts • Monitor and evaluate program performance to identify measurable ROI and sustainable growth opportunities • Lead quarterly business reviews with internal and external executive leadership • Build relationships within merchant organizations from C-suite executives to individual contributors • Drive go-to-market strategies and adoption of new product features • Manage promotional strategy and marketing development budgets • Collaborate with Risk, Analytics, Marketing, Product, and Operations leaders • Gather customer feedback and communicate market needs to inform product roadmaps and features • Author long-term business plans focused on optimization and growth • Travel approximately 15-20% to client sites and other locations as needed

🎯 Exigences

• Bachelor’s degree with 4-6 years of experience owning customer relationships in a dynamic startup environment and/or management consulting • Talent for breaking down complex problems and translating high-level goals into actionable plans • In-depth understanding of value drivers in revenue share business models • Strong executive presence and ability to engage C-level executives and senior stakeholders • Excellent business acumen, presentation skills, decision-making, and analytical skills • Proven project and program management experience • Strong understanding of project phases, plans, deliverables, scope, and tasks • Exceptional written and oral communication skills • Ability to collaborate across all organizational levels • Ability to manage and influence through persuasion, negotiation, and consensus-building • Experience with eCommerce, FinTech, and analytics/reporting tools is a plus • Must be able to work in the United States; Extend does not provide immigration-related sponsorship for this role

🏖️ Avantages

• Competitive salary based on experience • Full medical benefits • Dental and vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive environment • Diverse-background team

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