Moderation and Compliance Executive

🕒 il y a 11 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚔 Conformité

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de fanvue, pas via un site d'emploi

Repérée par Remote Rocketship il y a 11 jours

Toujours ouverte sur le site de fanvue. Vérifiée il y a 3 heures.

Logo of fanvue

fanvue

51 - 200 employés

Fondée en 2021

👥 B2C

🛍️ eCommerce

🌍 Impact social

B2C • eCommerce • Social Impact

fanvue est une plateforme sociale par abonnement qui permet aux créateurs de partager, gagner et interagir avec leurs fans. Elle intègre des fonctionnalités d'intelligence artificielle, telles que la messagerie et l'analyse, pour améliorer l'expérience utilisateur tout en offrant un mur payant pour du contenu exclusif. La plateforme s'adresse à une vaste gamme de créateurs, y compris des influenceurs, des artistes et des athlètes, leur permettant de monétiser leur travail et de construire des communautés avec leurs abonnés.

Description

• Review and action user-generated content against Fanvue’s content and community guidelines • Investigate Terms of Service violations, including explicit content policy breaches, impersonation, copyright claims/DMCA, and off-platform risks • Work moderation queues in company tooling, prioritising by risk and turnaround time • Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety with clear decision notes • Identify patterns and emerging risks and provide insights for policy and tooling improvements • Maintain accurate decision records to support audits, compliance reviews, and appeals • Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns • Cover the overnight shift reliably while handling sensitive content with consistency, empathy, and fairness • Report to the Moderation Manager as part of the Trust & Safety team

🎯 Exigences

• 2+ years in Trust & Safety, content moderation, or compliance, ideally in UGC, social, or platform environments • Strong judgement and fast decision-making on grey-area cases • Clear written communication • High discretion and calm handling of sensitive content • Comfortable using Slack, Notion, Intercom, Retool, or similar tools • Valuable knowledge of moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, and platform TOS enforcement • Comfortable reviewing adult-only (18+) content • Ability to work regular overnight hours from 2am to 9am UK time, Tuesday to Saturday • Ability to handle sensitive content consistently, empathetically, and fairly

🏖️ Avantages

• Sunday Times Best Places to Work recognition, two years running • Fully remote work • High annual leave flexibility • Support with upskilling and development costs • Benefits package including gym memberships, apps, and more • Input into policy, tooling, and Trust & Safety operations with strong engineering support

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