
1001 - 5000 employés
Fondée en 2001
☁️ SaaS
🤖 Intelligence artificielle
📡 Télécommunications
SaaS • Artificial Intelligence • Telecommunications
Five9 est un leader dans la fourniture de logiciels de centres de contact cloud, reconnu comme un leader dans le Magic Quadrant de Gartner pour les CCaaS. L'entreprise propose des outils complets pour automatiser les flux de travail et améliorer l'engagement client grâce à des solutions alimentées par l'IA. Sa plateforme intègre les systèmes CRM et UC pour offrir des expériences fluides aux agents et aux clients à travers divers canaux, tels que la voix, l'e-mail, le chat et le SMS. Five9 permet aux entreprises d'améliorer la satisfaction client et de stimuler les résultats commerciaux en offrant des solutions de service client personnalisées et efficaces.
🕒 il y a 1 mois
🗣️🇩🇪 Allemand requis
🗣️🇺🇸🇬🇧 Anglais requis
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1001 - 5000 employés
Fondée en 2001
☁️ SaaS
🤖 Intelligence artificielle
📡 Télécommunications
SaaS • Artificial Intelligence • Telecommunications
Five9 est un leader dans la fourniture de logiciels de centres de contact cloud, reconnu comme un leader dans le Magic Quadrant de Gartner pour les CCaaS. L'entreprise propose des outils complets pour automatiser les flux de travail et améliorer l'engagement client grâce à des solutions alimentées par l'IA. Sa plateforme intègre les systèmes CRM et UC pour offrir des expériences fluides aux agents et aux clients à travers divers canaux, tels que la voix, l'e-mail, le chat et le SMS. Five9 permet aux entreprises d'améliorer la satisfaction client et de stimuler les résultats commerciaux en offrant des solutions de service client personnalisées et efficaces.
• Qualifying OUTBOUND leads in the DACH Region from marketing and converting them into opportunities. • Meeting quota for qualified sales opportunities for Five9's field sales team. • Proactively and directly handle all leads with appropriate disposition. • Qualify prospects based on established criteria of suitability, budget, authority, need and time and gather key sales information. • Initiate and build relationships with potential clients by anticipating needs and understanding the unique client environment. • Effectively communicate Five9 value propositions by phone and email. • Continuously log activities and information in Salesforce.com. • Proactively provide targeted feedback on all aspects of the business, including sales tools, prospect information and marketing campaign results. • Work closely with sales, channel and marketing teams to continuously improve processes and best practices for demand generation.
• Bachelor's degree required. • Excellent communication skills both written and verbal in German (at native level) and English is a must. • Professional experience in a lead generation environment. • Excellent cold calling skills. • Familiarity with common office software and CRM systems. • Proven track record of achieving company quotas and targets. • Ability to handle objections and educate prospects in a consultative manner. • Proven curiosity, resourcefulness, motivation and initiative. • Professional business acumen and very good communication skills. • Strong team orientation - must be able to accept and contribute new ideas. • Excellent time management with the ability to multi-task, prioritise etc.. • Experience in selling enterprise products/services, especially SaaS, or other technologies is an advantage.
• Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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