Service Area Manager

🕒 il y a 6 jours

🤠 Texas – Distant

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⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🦅 Parrain de Visa H1B

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👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of FleetPride

FleetPride

1001 - 5000 employés

Fondée en 1999

🚘 Automobile

🏗️ Construction

🍽️ Alimentation et boissons

Automotive • Construction • Food & Beverage

FleetPride est une entreprise qui offre une large gamme de pièces et de services pour l'entretien et la réparation de véhicules. FleetPride se concentre sur des pièces adaptées à différents types de véhicules et propose un service client, un soutien pour les conditions et politiques, ainsi que la possibilité de s'abonner à leur liste de diffusion pour recevoir des mises à jour. L'entreprise semble s'adresser à la fois aux clients individuels et commerciaux recherchant des composants de véhicules et des services de réparation.

Description

• Provide leadership to multiple service managers in the assigned area • Motivate personnel to meet or exceed annual EBITA, sales budgets, and KPI goals • Drive and implement standard practices and procedures at assigned service center locations • Lead operational efficiencies, sales, and marketing for assigned locations • Hire and supervise Service Managers for area branches • Participate in staffing processes to ensure positions are filled timely with suitable candidates • Communicate with direct reports regarding procedures, methods, and implementation • Enforce company policies and procedures • Provide hands-on support for career development, coaching, and training • Ensure required training is completed timely • Identify and implement best practices across branches • Identify top performers and position them to coach others • Ensure team members are trained on FleetPride safety policies, programs, and procedures • Review monthly financial results for all assigned branches and formulate improvement plans when needed • Assist Accounts Receivables with overdue accounts and make collection calls when necessary • Work with Service Managers to hire and retain technicians and provide guidance on market compensation • Develop plans to support and grow local markets, including current business growth and new customer acquisition • Approve expenses up to budget limits • Regularly visit each branch location, focusing on bottom-performing branches

🎯 Exigences

• High School Diploma (or GED or High School Equivalence Certificate) • Minimum of 8 years of experience in heavy duty truck service industry • Minimum of 5 years in a supervisory position • Understanding of quantitative/qualitative analysis • Understanding of analytical, statistical, and financial processes and procedures • Strong professionalism, credibility, and inter-personal skills • Ability to monitor and assess performance • Judgment and decision-making skills • Management of personnel resources • Effective communication skills • Active learning skills • Time management skills • Ability to solve simple equations and use mathematics to solve problems • Critical thinking skills • Coordination skills • Advanced knowledge of MS Excel, MS Word, MS PowerPoint, and MS Access • Knowledge of iSeries and Power BI reporting tools • Valid drivers’ license with clean driving record • Ability to travel most of the time

🏖️ Avantages

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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