Account Manager, Large Accounts

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Fortive, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

Toujours ouverte sur le site de Fortive. Vérifiée il y a 2 heures.

Logo of Fortive

Fortive

10 000+ employés

Fondée en 2016

🏥 Santé

🏭 Fabrication

📦 Logistique

💰 Post-IPO Equity en 2020-03

Healthcare • Manufacturing • Logistics

Fortive est un groupe mondial de technologies industrielles, spécialisé dans la fourniture de solutions avancées pour la santé, de solutions d’exploitation intelligentes et de technologies de précision. Fort de 18 000 collaborateurs, Fortive s’attaque à des défis techniques complexes afin de rendre les opérations industrielles plus sûres, plus intelligentes et plus efficaces. L’entreprise met l’accent sur la durabilité, l’intégrité et l’amélioration continue, en œuvrant pour un avenir plus robuste, plus sûr et plus intelligent. Fortive a été reconnue comme l’une des entreprises les plus responsables des États‑Unis, démontrant son engagement en faveur d’un impact social et environnemental positif.

Description

• Serve as the primary point of contact for assigned strategic customers • Conduct regular account reviews to understand customer goals, challenges, and growth opportunities • Develop strategic relationships with customer stakeholders, decision-makers, and influencers • Advocate for customer needs across product, service, and support teams • Drive renewals and expansion opportunities within existing accounts • Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services • Own and achieve assigned quota and revenue targets • Demonstrate the value of additional software modules, features, or services • Navigate complex sales cycles, procurement processes, and contract negotiations • Drive customer satisfaction, engagement, and long-term retention • Collaborate with Customer Success and Support teams to resolve issues • Provide best-practice guidance to maximize customer value • Identify and address early warning signs of potential churn • Maintain sales forecasts, pipeline management, and CRM records • Report on account health, revenue performance, and growth opportunities • Track and analyze customer buying behavior • Collaborate with Product, Marketing, Customer Success, Professional Services, Solution Engineering, Legal, and Finance teams • Communicate customer feedback and feature requests to Product Management • Manage and negotiate contract renewals • Ensure compliance with contract terms and smooth software license, subscription, and service transitions • Monitor industry trends, competitor offerings, and emerging technologies • Educate customers on industry best practices and relevant thought leadership

🎯 Exigences

• 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software • Proven success managing large, complex customer relationships with recurring revenue models • Track record of meeting or exceeding revenue and retention targets • Strong consultative selling skills and ability to navigate complex procurement processes • Experience collaborating cross-functionally and influencing internal stakeholders • Background in asset management, facilities, operations, or real estate-focused software a plus • Familiarity with enterprise sales motions and strategic account planning • Experience with Salesforce or other leading CRM platforms

🏖️ Avantages

• Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program • Learning and growth opportunities • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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