Solutions Consultant

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

SQL

SSIS

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Logo of Fortive

Fortive

10 000+ employés

Fondée en 2016

🏥 Santé

🏭 Fabrication

📦 Logistique

💰 Post-IPO Equity en 2020-03

Healthcare • Manufacturing • Logistics

Fortive est un groupe mondial de technologies industrielles, spécialisé dans la fourniture de solutions avancées pour la santé, de solutions d’exploitation intelligentes et de technologies de précision. Fort de 18 000 collaborateurs, Fortive s’attaque à des défis techniques complexes afin de rendre les opérations industrielles plus sûres, plus intelligentes et plus efficaces. L’entreprise met l’accent sur la durabilité, l’intégrité et l’amélioration continue, en œuvrant pour un avenir plus robuste, plus sûr et plus intelligent. Fortive a été reconnue comme l’une des entreprises les plus responsables des États‑Unis, démontrant son engagement en faveur d’un impact social et environnemental positif.

Description

• Build long-term customer relationships • Serve as the single point of contact for customers across business process analysis, software installation, configuration, training, and client management • Lead discovery, co-creation workshops, and stakeholder interviews to understand and document capital planning requirements • Generate and manage project plans, milestones, stakeholder communications, and risk mitigation • Develop project plans, own meetings and reporting, follow up on tasks, identify risks and contingency plans, and keep resources focused on priorities, timelines, and budgets • Help clients modify processes to maximize product ROI • Lead core and transactional data migration projects, including mapping, importing, and error/warning analysis • Develop agendas, project progress documentation, action items, process flows, and reports • Train customers on operating and using their solution and capital planning processes • Establish the foundation for customer success after engagement • Assist with presales needs analysis and project scope/pricing • Identify change-request opportunities and sell additional resources/services • Maintain product expertise and apply best practices to achieve customer goals • Ensure adherence to Gordian's project methodology and leverage Fortive Business System tools • Track billable project hours, time, expenses, revenue forecasts, and resource forecasts • Deliver 70–80% billable hours • Travel 25%–40% for in-person customer visits

🎯 Exigences

• Bachelor's degree in a related field or equivalent work experience with facilities and data analytics • At least 3 years' experience translating customer business requirements into business solutions and presenting solutions to stakeholders • Experience facilitating workshops, gathering requirements, understanding client processes, and integrating software with workflows • Experience across the client software implementation lifecycle, including needs analysis, project administration, configuration, onsite training, troubleshooting, and account management • Experience implementing software, supporting clients, managing multiple clients, estimating effort, and delivering projects on time and on budget • Thorough understanding of data manipulation and analysis for migrations and reports/visuals • Ability to balance multiple projects and manage workload and calendar • Experience managing timelines, developing and executing project plans, and meeting billable utilization targets • Self-motivated learning style, continuous improvement mindset, and attention to detail • Excellent written and verbal communication skills, including presenting to an audience • Delivery-focused with a proven record of meeting commitments • Strong problem-solving and solution-focused approach • Must live within 45 minutes of a major international airport • Strongly desired but not required: experience in Architecture, Engineering, or Facilities Management • Strongly desired but not required: SQL, SSIS, or similar data manipulation/workflow packages • Strongly desired but not required: technical or software training experience • Strongly desired but not required: presales experience

🏖️ Avantages

• Remote work within the US • Professional Services role with customer-facing project experience • Travel opportunities for in-person customer visits

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