Senior eCommerce Account Manager

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Forward Solutions

Site WebLinkedInTous les Emplois

201 - 500 employés

💼 Conseil

🍽️ Alimentation et boissons

🏗️ Construction

Consulting • Food & Beverage • Construction

Forward Solutions est une entreprise externalisée de vente et de marketing qui fournit des solutions expertes en vente, données et marketing à travers divers secteurs. Avec une équipe de plus de 450 experts en vente formés, Forward Solutions exploite des stratégies basées sur les données et des technologies de pointe pour aider les entreprises à réaliser une croissance rapide. Leurs offres incluent des solutions complètes en ressources humaines, des services de marketing digital et des analyses de données avancées, tous conçus pour renforcer les clients et valoriser les consommateurs.

Description

• Own the P&L, sales performance, profitability, and overall business strategy for a portfolio of high-value client accounts • Develop and execute annual and quarterly business plans to drive revenue growth and market share expansion • Serve as the primary strategic advisor to clients and provide data-driven business solutions • Build executive-level relationships with client stakeholders and retail partners • Identify new business opportunities within existing accounts and through new client development • Manage Amazon Vendor Central, Seller Central, Walmart Marketplace, Wayfair, and other e-commerce platforms • Develop pricing, promotional, assortment, and content strategies • Monitor business metrics, market trends, competitive activity, and category performance • Lead retailer negotiations, promotional planning, forecasting, and inventory management • Oversee content optimization and digital shelf management • Lead client business reviews, quarterly planning sessions, and executive presentations • Collaborate with merchandising, content, marketing, operations, analytics, and retailer support teams • Mentor junior account managers and contribute to team development • Recommend and implement process improvements • Analyze sales trends, profitability, inventory levels, and performance metrics • Develop executive-level reporting, KPI dashboards, and business reviews • Use data and insights to influence client strategies and identify continuous improvement opportunities

🎯 Exigences

• Bachelor's degree in Business, Marketing, Finance, Analytics, Statistics, Computer Science, or related field • 5+ years of e-commerce account management experience • 5+ years of Amazon Vendor Central and/or Seller Central experience required • Demonstrated success managing large or strategic client accounts and driving revenue growth • Experience with Walmart.com, Wayfair, Target Plus, Home Depot, Lowe's, Overstock, or other major online marketplaces preferred • Strong understanding of digital marketing, e-commerce merchandising, content strategy, and online retail operations • Prior experience leading client business reviews and executive presentations • Strong strategic thinking and business planning capabilities • Ability to manage complex client relationships and influence decision-makers • Excellent presentation, communication, and negotiation skills • Strong financial acumen with account profitability and P&L experience • Advanced analytical skills and ability to translate data into actionable recommendations • Exceptional organizational and project management skills • Ability to thrive in a fast-paced, entrepreneurial environment • Advanced proficiency in Microsoft Excel and Microsoft Office Suite • Self-motivated with a strong sense of ownership and accountability

🏖️ Avantages

• Competitive compensation • Incentive compensation program • Comprehensive medical, dental, and vision benefits • 401(k) with company match • PTO and paid holidays • Voluntary life and disability insurance • Flexible remote work environment • Career growth and advancement opportunities • Opportunity to grow into leadership and expanded account responsibilities