Account Manager

🕒 il y a 6 mois

🇺🇸 États-Unis – Télétravail

💵 $90 000 - $135 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 65%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Fulcrum

Site WebLinkedInTous les Emplois

51 - 200 employés

☁️ SaaS

🏭 Fabrication

🏢 Entreprise

💰 €18 800 000 Series A en 2022-10

SaaS • Manufacturing • Enterprise

description traduite de l'entreprise

Description

• Own a portfolio of customer accounts and build relationships with business owners, executives, and operational leaders • Manage renewals, retention, upsells, expansion revenue, account health, renewal timelines, expansion pipeline, and revenue forecasts • Identify and pursue account growth opportunities by understanding customer goals and Fulcrum's value • Lead discovery, demonstrations, proposals, negotiations, and expansion closing • Build relationships across customer organizations and understand teams, workflows, and business needs • Anticipate risks, address challenges, and strengthen long-term customer relationships • Understand customer processes, systems, challenges, and improvement opportunities • Uncover underlying customer problems and develop practical solutions • Use AI tools, low-code development, and vibe coding to experiment, build prototypes, and explore solutions • Collaborate with Product, Engineering, Launch, and Support • Help customers imagine new ways of working • Experiment with AI and automation to improve account management and customer value • Share customer insights to shape products, commercial strategy, and customer experience • Challenge existing processes and improve account management

🎯 Exigences

• Experience in account management, customer expansion, consultative sales, or a related customer-facing commercial role • Demonstrated success managing customer relationships and driving renewals, upsells, or expansion revenue • Strong discovery, negotiation, and relationship management skills • Ability to understand complex business workflows and translate customer needs into actionable solutions • Experience using AI tools, automation, low-code platforms, or building software prototypes—or compelling evidence of ability to quickly learn to do so • Experience working with manufacturing, ERP, supply chain, or other operationally complex businesses is a plus • Authorized to work in the U.S. • No visa sponsorship available; international applicants not considered

🏖️ Avantages

• 401(k) matching after 90 days - immediate vesting • Health, dental, and vision benefits • Wellbeing benefits and perks • Unlimited vacation policy with required minimums • Cell phone & internet plan coverage • Equity • OTE

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