Principal Product Manager – UGC

🕒 il y a 20 jours

🇺🇸 États-Unis – Télétravail

💵 $190 000 - $225 000 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of G2

G2

501 - 1000 employés

Fondée en 2012

💼 Conseil

📣 Marketing

📦 Logistique

Consulting • Marketing • Logistics

G2 est la plus grande et la plus fiable place de marché de logiciels au monde. Plus de 100 millions de personnes chaque année, y compris des employés de toutes les entreprises du Fortune 500, utilisent G2 pour prendre des décisions logicielles plus éclairées basées sur des avis authentiques entre pairs. Des milliers d'entreprises de logiciels et de services de toutes tailles s'associent à G2 pour renforcer leur réputation et développer leur business — y compris Salesforce, HubSpot, Zoom, et Adobe.

Description

• Own the product strategy and roadmap for G2 UGC • Define signals and systems improving relevance, recency, completeness, authenticity, and decision value • Establish coverage and recency standards for different product segments • Balance coverage, volume, quality, cost, and speed • Partner with Research, Data, and AI teams on quality measurement, trust signals, moderation, and safe AI use • Own the contributor journey from invitation through contribution, verification, approval, publication, and reuse • Build adaptive collection experiences using context, dynamic questions, and AI assistance • Define requirements for offsite, embedded, event-based, and “review now, verify later” collection • Design and test incentive and value-exchange models • Instrument funnels and run experiments on completion, acceptance, cost, defects, and publication time • Own customer capabilities for discovering, configuring, activating, distributing, and measuring UGC • Develop reusable surfaces, permissions, integrations, APIs or exports, and performance measurement • Partner with Revenue, Customer Success, Marketing, and Ecosystem teams on activation patterns • Connect UGC availability and usage to retention and expansion outcomes • Connect UGC supply and quality to discovery, comparison, evaluation, and decision-making experiences • Apply trusted evidence and trust primitives to evaluations, comparisons, and AI-native buying experiences • Identify and scale new forms of UGC • Stay close to buyers, contributors, and customers to guide the roadmap

🎯 Exigences

• 10+ years of product management experience, including Principal- or lead-level ownership of customer-facing, data-rich products • Experience building contributor-driven, user-generated-content, marketplace, identity, community, or trust products at meaningful scale • Strong command of product discovery, funnel instrumentation, experimentation, incentive design, and behavioral loops • Sound judgment about where AI improves a workflow and where human trust, verification, or control must remain • Track record of connecting data quality and product mechanics to customer and business outcomes • Ability to lead complex work across Engineering, Design, Data, Research, Operations, and go-to-market teams without formal authority • Clear, direct communication and willingness to make difficult prioritization decisions in ambiguous environments • Experience with B2B software, reviews, research, decision-support, or marketplace products is helpful • Experience building AI-assisted collection, creation, evaluation, or moderation workflows is helpful • Familiarity with software buying journeys and trusted peer evidence in purchase decisions is helpful • Must be authorized to work in the United States without restriction • Must not require current or future sponsorship to work in the United States

🏖️ Avantages

• Flexible work • Ample parental leave • Unlimited PTO • Inclusive and diverse work environment • Employee resource groups • G2 Gives philanthropic program • AI-assisted hiring review with opt-out option and human oversight

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