Field Engineer 2

Emploi pas sur LinkedIn

🕒 il y a 15 jours

🏄 California – Distant

🏄 California – Remote

💵 $85 280 - $127 920 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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GE HealthCare

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1892

🏥 Santé

💊 Pharmaceutique

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare est un leader des soins de précision, dédié à fournir des technologies innovantes et des solutions intégrées qui améliorent les services de santé. En tant qu'entreprise autonome, elle se concentre sur l'imagerie, l'échographie et les technologies de l'information en santé, permettant aux cliniciens d'améliorer les résultats pour les patients grâce à des technologies médicales avancées et des solutions de soins personnalisées. Avec un investissement significatif en recherche et développement, GE HealthCare vise à transformer les soins de santé en rendant les hôpitaux plus efficaces et les thérapies plus précises.

Description

• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients • Perform troubleshooting, service repairs and installations of moderate complexity • Lead communications with customers and serve as escalation point for customer related concerns, including installations • Own customer issues from dispatch or identification of issue to resolution • Proactively engage with other team members to ensure appropriate solution for the customer • Lead installations, validations, maintenance, and service repair needs on designated equipment • Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction • Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts • Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues

🎯 Exigences

• Associate degree in related field or equivalent military education and 3 years of experience servicing electronic equipment • Or high school diploma/GED and 5 years of relevant experience • Technical capabilities in (CT) including troubleshooting, repair and installation • Must have and maintain a valid Driver’s License • Experience with Web applications as well as Microsoft suite of products • Legal authorization to work in the U.S. is required • Ability to be available after hours and/or work a rotating on-call schedule including weekends

🏖️ Avantages

• medical • dental • vision • paid time off • 401(k) plan with employee and company contribution opportunities • life insurance • disability insurance • accident insurance • tuition reimbursement