Senior Director, Technical Operations

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Nerdio

Site WebLinkedInTous les Emplois

51 - 200 employés

🏢 Entreprise

☁️ SaaS

💰 Series B en 2022-12

Enterprise • SaaS • Cloud Computing

Nerdio est une entreprise spécialisée dans la rationalisation des opérations et l'optimisation des coûts pour les environnements informatiques d'entreprise, en se concentrant particulièrement sur Microsoft Azure, Windows 365 et Microsoft Intune. Leurs produits, Nerdio Manager for Enterprise et Nerdio Manager for MSP, proposent des fonctionnalités d'automatisation robustes qui réduisent le temps de gestion et les coûts opérationnels pour les fournisseurs de services gérés et les entreprises. Les solutions de Nerdio sont conçues pour améliorer l'efficacité informatique dans des secteurs tels que les services financiers, l'éducation, le gouvernement et la santé, avec un fort accent sur la sécurité, l'expérience utilisateur et la réduction des coûts Azure. Reconnue comme un partenaire innovant de premier plan par Microsoft, Nerdio aide les organisations à déployer et gérer des bureaux virtuels et des environnements cloud de manière efficace.

Description

• Partner with the VP of Technical Solutions to develop, communicate, and execute divisional strategy and multi-quarter operating plans. • Own the operating cadence of the Technical Solutions division: prepare agendas, lead staff meetings, track action items, and ensure accountability to commitments. • Prepare executive briefings, board-level materials, and internal strategy decks on behalf of the VP. • Act as a proxy for the VP in cross-functional meetings, working groups, and escalation paths when appropriate. • Identify organizational gaps, redundancies, or process inefficiencies and drive remediation initiatives. • Establish, own, and evolve the Technical Solutions division's KPI framework across all functional teams. • Build and maintain executive-level dashboards and scorecards that surface real-time operational health metrics. • Lead monthly and quarterly business reviews; analyze performance data, surface trends, and recommend corrective actions. • Manage departmental expense approvals, forecast variances, and ensure disciplined spend governance. • Conduct regular budget-to-actuals reviews; identify cost optimization opportunities without compromising operational effectiveness. • Design and implement scalable operational processes and workflows that support Nerdio's rapid growth trajectory.

🎯 Exigences

• 10+ years of progressive experience in technical operations, IT management, or business operations within a B2B SaaS or cloud technology environment. • 5+ years in a senior leadership role with direct P&L or budget ownership responsibility. • Proven track record as a director or equivalent strategic operator role. • Deep experience designing and managing KPI frameworks and operational dashboards. • Strong financial acumen — budget planning, variance analysis, and business case development. • Outstanding executive communication and presentation skills (written and verbal). • Experience leading cross-functional programs in high-growth, fast-paced organizations. • Proficiency with project management, reporting, and business intelligence tools.

🏖️ Avantages

• Competitive Base and Incentive Plan • Stock Options • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible Paid Time Off, including your birthday off! • Collaborative Team Culture