Staff Product Manager, Healthcare

Emploi pas sur LinkedIn

🕒 il y a 10 jours

🐊 Florida, Michigan, +1 états de plus – Distant

🐊 Florida – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote

💵 $130 000 - $173 000 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

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GoTo

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2000

☁️ SaaS

📡 Télécommunications

🏢 Entreprise

💰 Seed Round en 2013-11

SaaS • Telecommunications • Enterprise

GoTo est une entreprise offrant des solutions de communication d'entreprise tout-en-un et de gestion IT à distance. Leur gamme de produits inclut GoTo Connect, une plateforme de communication complète proposant des fonctionnalités telles que des systèmes téléphoniques basés sur le cloud, des canaux numériques et des centres de contact alimentés par l'IA conçus pour améliorer l'expérience client. De plus, GoTo propose des services de gestion et de support IT tels que l'accès à distance, la gestion des appareils mobiles et la gestion des actifs IT pour renforcer la productivité et la sécurité des entreprises. Ils s'adressent à divers secteurs, tels que la santé, le juridique, l'éducation et les services professionnels, assurant une communication fluide et un support IT depuis n'importe quel endroit et sur n'importe quel appareil.

Description

• Define and drive the 12-month product roadmap for GoTo Connect for Healthcare, grounded in deep customer discovery, market data, and measurable business impact. • Partner cross-functionally with Engineering, UX/Design, Sales, Product Marketing, Customer Success, and EHR partners (e.g., Epic, Athenahealth, NextGen) to deliver differentiated, high-impact healthcare solutions. • Lead healthcare-focused customer discovery (interviews, advisory boards, win/loss analysis) and translate insights into clear product requirements and prioritized integration strategies. • Deliver meaningful product outcomes, including expanded EHR integrations, AI-powered healthcare workflows, and features that improve win rates, attach rates, and reduce churn. • Create compelling sales enablement assets (competitive positioning, ROI tools, workflow messaging) that empower GTM teams to win in competitive healthcare deals.

🎯 Exigences

• 5+ years of product management experience owning a roadmap and shipping SaaS products, ideally within communications, UCaaS, CCaaS, or CX platforms. • Deep, firsthand understanding of U.S. healthcare operations, including HIPAA, patient data handling, EHR ecosystems (e.g., Epic, Athenahealth, NextGen), and real-world clinical and front-office workflows. • Proven ability to drive segment-specific differentiation on a horizontal platform, with measurable business outcomes such as improved win rates, bookings growth, or reduced churn. • Strong strategic and analytical mindset, with the ability to prioritize, evaluate AI opportunities (e.g., voice AI, LLMs), and tie product decisions directly to revenue and market impact. • Exceptional cross-functional leadership with a track record of influencing without authority and thriving in high-autonomy, high-accountability environments.

🏖️ Avantages

• Comprehensive health benefits • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days • Tuition reimbursement and access to instructor-led and on-demand learning and development programs • The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching • Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching