Area Manager

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🇺🇸 États-Unis – Télétravail

💵 $80 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

👻 Score fantôme 13%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Gumro & Associates

Gumro & Associates

11 - 50 employés

Fondée en 1974

🏥 Santé

🍽️ Alimentation et boissons

🛒 Commerce de détail

Healthcare • Food & Beverage • Retail

Gumro & Associates est une entreprise spécialisée dans les solutions de livraison du dernier kilomètre. Elle propose une large gamme de services, y compris la livraison de messagerie à la demande, la livraison planifiée et les opérations de transit. La société dessert des secteurs tels que les soins de santé et le commerce de détail, se concentrant sur la fourniture de services de livraison rapides et professionnels qui améliorent l'expérience client. Avec plus de 30 ans d'expérience, Gumro & Associates utilise une technologie robuste et des analyses basées sur les données pour optimiser les opérations de livraison à l'échelle nationale. Elle offre des solutions personnalisables pour répondre à des besoins de livraison complexes tout en s'efforçant d'atteindre une précision et une fiabilité inégalées.

Description

• Manage $10M to $15M of revenue across an assigned geography • Manage Operations Managers and On-Site Coordinators • Ensure transportation services exceed customer expectations and meet budgeted financial goals • Monitor customer service performance and resolve issues with immediate resolution and action plans • Ensure Operations Managers meet with clients and complete visit documentation • Meet with customers quarterly to assess service • Monitor company KPIs and customer metrics • Lead implementation of new business as needed • Monitor recruiting efforts and courier resource availability • Monitor Courier Job Acceptance Logs • Monitor independent-contractor compliance with contractual requirements • Ensure gross margin exceeds budgeted targets • Review and approve driver-pay activities • Identify and implement margin-improvement opportunities • Develop and coach direct reports through training and experiential learning • Monitor Operations Managers’ activities and effectiveness

🎯 Exigences

• High School Diploma or equivalent required • 7+ years of experience in transportation • Proficient computer skills in MS Word, Excel, Outlook and database software • Ability to work from home with travel throughout assigned area as required • Ability to work additional hours to deal with operational issues when necessary • Maintain a valid driver’s license and clean, functional vehicle • Ability to lift up to 50 pounds on occasion • Ability to establish trust and credibility in the organization • Proactive and resourceful; able to work effectively in a fast-paced environment • Effective verbal and written communication skills • Demonstrated quantitative and analytical skills • Excellent interpersonal skills for driver and customer interactions • Ability to understand the independent contractor relationship • Six Sigma Green Belt Certification preferred • Associates or Bachelor’s degree preferred

🏖️ Avantages

• 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Sick Time (for part-time positions)

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