Staff Product Manager, OpenTelemetry

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $208 602 - $250 322 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employés

Fondée en 2014

🏢 Entreprise

☁️ SaaS

🤖 Intelligence artificielle

Enterprise • SaaS • Artificial Intelligence

Grafana Labs est une entreprise spécialisée dans les technologies et solutions d'observabilité open-source. Elle propose une suite complète d'outils pour la gestion des logs, des métriques, du traçage et des profils avec des produits tels que Grafana, Loki, Tempo et Mimir. Leurs offres sont conçues pour aider les entreprises à visualiser, surveiller et envoyer des alertes sur les données provenant de diverses sources, fournissant des fonctionnalités telles que la détection des anomalies, l'analyse des causes profondes et la gestion des objectifs de niveau de service à l'aide des insights IA/ML. Grafana Labs propose des solutions à la fois basées sur le cloud et auto-gérées, idéales pour l'observabilité de l'infrastructure, des applications et du frontend. De plus, leur plateforme prend en charge l'intégration avec diverses sources de données comme Prometheus et OpenTelemetry, faisant d'eux un acteur clé dans le domaine de l'observabilité et de la surveillance de l'infrastructure.

Description

• Define the vision, strategy, and cross-product roadmap from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud • Create coherent experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployment • Identify and eliminate setup failure, abandonment, misconfiguration, and low-quality telemetry • Establish shared experience principles, priorities, and success criteria across product and engineering teams • Use customer research, product data, and market insight to prioritize investments and measure outcomes • Partner with Grafana Cloud solution teams to transition from telemetry ingestion to product activation • Help define product narrative, differentiation, launches, technical content, adoption programs, and campaigns • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams • Represent Grafana Labs and its customers in OpenTelemetry ecosystem discussions • Own the end-to-end OpenTelemetry experience, including onboarding, configuration, authentication, connectivity, troubleshooting, and telemetry-health validation • Use AI tools to synthesize customer research, analyze product signals, prototype experiences, develop positioning content, and test agent-led instrumentation journeys

🎯 Exigences

• 5+ years of Product Management experience in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain • Experience leading strategy and execution across multiple engineering teams or product areas without direct organizational authority • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure • Understanding of deploying and operating software across Kubernetes, virtual machines, and public cloud environments • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear product experiences • History of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes • Excellent written and verbal communication skills • Bonus: experience with the OpenTelemetry or broader open source observability ecosystem • Bonus: experience with automatic instrumentation, eBPF, or runtime-based instrumentation • Bonus: firsthand experience as an SRE, platform engineer, developer, or observability practitioner • Bonus: experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale

🏖️ Avantages

• Restricted Stock Units (RSUs) for every team member • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work • High-trust, low-ego culture • Approachable, transparent leadership

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