IT Application Intake Analyst

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Guild Mortgage

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1960

💸 Finance

🏠 Immobilier

Finance • Real Estate

Guild Mortgage est un prêteur hypothécaire et gestionnaire de prêts basé aux États-Unis, offrant une large gamme de produits et services de financement immobilier aux consommateurs et partenaires commerciaux. La société propose des hypothèques d'achat et de refinancement, y compris des prêts conventionnels, FHA, VA, USDA, jumbo, de rénovation, de construction, hypothèques inversées, HELOCs, et des programmes spécialisés ainsi que de l'assistance pour le paiement initial. Guild Mortgage opère à l'échelle nationale via des agences locales et des conseillers en prêts, soutient les emprunteurs grâce à des services et à la gestion de comptes en ligne, et collabore avec des constructeurs, agents immobiliers, agents de titre, et correspondants.

Description

• Coordinate the application intake and onboarding process for new applications, system enhancements, integrations, and SaaS solutions. • Serve as a central coordination point between business owners, IT, Information Security, Risk, Compliance, Vendor Management, and IT General Controls teams. • Serve as a primary IAM subject matter resource within application intake, ensuring identity, authentication, authorization, role design, and provisioning requirements are clearly defined and documented. • Evaluate application requests to determine access control models, user population, privileged access requirements, service accounts, and integration with enterprise IAM solutions (e.g., SSO, MFA, directory services). • Review intake submissions for completeness, accuracy, and alignment with established governance standards and technology roadmaps. • Assess and document ITGC, SDLC, security, privacy, and compliance impacts associated with application requests. • Facilitate risk-based triage and routing of application requests to appropriate review bodies (e.g., architecture review, security review, data privacy, vendor risk, change management). • Ensure application requests are aligned with systems development lifecycle (SDLC) and change management methodologies, including documentation of scope, ownership, data classification, and control requirements. • Maintain intake artifacts such as process flows, intake records, decision logs, and governance documentation. • Support the design, documentation, and execution of preventive and detective controls associated with application onboarding and change activities. • Assist with identifying gaps, control deficiencies, or process breakdowns related to application intake and onboarding. • Track intake metrics, SLAs, and KPIs to support continuous improvement and management reporting. • Partner with IT Governance to ensure application onboarding aligns with SSAE18 SOC2 Type2, NIST, and internal policy requirements. • Support audit and examination activities by providing intake documentation, evidence, and walkthrough support. • Contribute to ongoing enhancements of intake processes, templates, tools, and governance workflows. • Participate in special projects and continuous improvement initiatives related to IT governance and application lifecycle management. • Perform other duties as assigned.

🎯 Exigences

• Bachelors Degree directly related to the position or equivalent, required. • Experience working in a regulated environment (financial services, mortgage, banking, or similar) preferred. • Identity and Access Management experience desired. • Demonstrate ability to analyze and manipulate data across various sources including excel, CRMs, and online repositories. • Ability to create, improve, and maintain processes in the IT Division (process modelling and procedure development experience desired). • Advanced skills in MS Office required. • Experience with Entra (Azure AD), Okta, Optro (formally Audit Board), Fresh Services, Smartsheets, and Jira preferred. • Understanding of systems development lifecycle and change management concepts. • Understanding of financial institution governance and regulations including SSAE16/18, and ITIL/COBIT. • Ability to stay organized and effectively manage completion of assigned tasks. • Excellent written and oral communication and presentation skills. • Ability to summarize and condense large amount of information and data for executive synopsis. • Willingness to take ownership of certain processes, projects and deliverables. • Customer focused and results oriented. • Ability to establish and meet critical deadlines. • Ability to prioritize multiple activities and complex project simultaneously. • Ability to research and resolve problems. • Excellent verbal and written communication skills required. • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required. • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required. • Commitment to company values.

🏖️ Avantages

• medical • dental • vision • life insurance • AD&D • LTD • 401(k) with employer match