Product Experience Designer

🕒 il y a 1 mois

🏰 Missouri – Distant

infoinfo

💵 $73 400 - $110 100 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🎨 Designer Produit (UI/UX)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de H&R Block, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de H&R Block. Vérifiée il y a 6 heures.

Logo of H&R Block

H&R Block

10 000+ employés

Fondée en 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block est une entreprise américaine spécialisée dans la préparation fiscale et les services financiers, offrant des déclarations fiscales en personne et en ligne, des professionnels de la fiscalité, de la comptabilité et des salaires pour petites entreprises, ainsi que des produits financiers connexes tels que des avances sur remboursement et des cartes prépayées. Fondée en 1955, elle exploite des bureaux fiscaux de détail, des franchises et des plateformes numériques pour fournir aux consommateurs et aux petites entreprises des solutions fiscales, comptables et financières.

Description

• Design end-to-end customer and associate experiences across web, mobile, and emerging channels • Create wireframes, user flows, prototypes, and high-fidelity designs • Collaborate with Product, Engineering, Research, and Content partners to solve customer problems • Conduct and apply customer research, usability testing, analytics, and feedback • Shape content and messaging within experiences when appropriate • Use AI tools to accelerate discovery, ideation, prototyping, and content development • Present design concepts and recommendations to stakeholders • Contribute to design systems, patterns, and best practices • Balance customer needs, business goals, and technical constraints to deliver effective solutions

🎯 Exigences

• Minimum 3 years of experience in Product Design, UX Design, Interaction Design, or a related field • Portfolio demonstrating customer-centered design and measurable impact, with experience designing digital products from concept through launch • Proficiency with industry-standard design and prototyping tools • Experience collaborating with Product Managers and Engineers throughout the product lifecycle • Strong communication, storytelling, and stakeholder management skills • Ability to work effectively in ambiguous and fast-moving environments • Curiosity about AI and experience using AI-enabled tools in your workflow • Experience with content design or content strategy preferred • Experience designing AI-powered, conversational, or intelligent experiences preferred • Experience conducting usability testing or customer research preferred • Experience contributing to or evolving design systems preferred • Experience working across content, service design, and research disciplines preferred

🏖️ Avantages

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Continuous learning • Support for life both in and outside of work • Incentive compensation or short-term incentive plans may be available

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