Strategic Account Manager – Life Sciences

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $120 000 - $140 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

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H1

Site WebLinkedInTous les Emplois

201 - 500 employés

⚕️ Assurance santé

🤖 Intelligence artificielle

🧬 Biotechnologie

Healthcare Insurance • Artificial Intelligence • Biotechnology

H1 est une entreprise mondiale d'intelligence en santé qui connecte les sciences de la vie, les payeurs, les prestataires et les patients aux analyses de données alimentées par l'IA et à des recherches révolutionnaires pour faire progresser la médecine. Elle fournit des solutions d'entreprise telles que HCP Universe, Trial Landscape et Precise, aidant les professionnels de la santé à accéder à des données précises et complètes pour les essais cliniques, la recherche scientifique et les affaires médicales. H1 soutient les missions médicales et le travail humanitaire grâce à H1 Connect et renforce la diversité et l'inclusion dans les essais cliniques en fournissant des insights pour améliorer la diversité des patients et la performance des sites. L'entreprise joue un rôle clé dans l'accès à l'information sur la santé et à la médecine basée sur les preuves à l'échelle mondiale.

Description

• Own and grow a portfolio of H1’s most critical customer relationships, working directly with our top 20 pharmaceutical clients. • Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders. • Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention. • Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap. • Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities. • Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking. • Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities. • Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements. • Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy. • Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates. • Partner with Customer Success and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement. • Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders.

🎯 Exigences

• 8+ years of experience in B2B enterprise SaaS account management, preferably within Life Sciences data, Pharma, or Medical Affairs environments. • Demonstrated success managing and growing a multi-million-dollar portfolio of strategic enterprise accounts. • Strong executive presence with the ability to engage, influence, and build trust with C-suite stakeholders. • Proven track record of driving expansion ARR within large enterprise accounts through strategic account planning and value realization. • Strong commercial acumen, including experience with complex deal negotiation, pricing strategy, and revenue forecasting. • Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth objectives. • Experience applying value-based selling methodologies to demonstrate measurable business impact. • Willingness and ability to travel to customer sites approximately 20% of the time.

🏖️ Avantages

• Full suite of health insurance options, in addition to generous paid time off • Pre-planned company-wide wellness holidays • Retirement options • Health & charitable donation stipends • Impactful Business Resource Groups • Flexible work hours & the opportunity to work from anywhere