Utilities Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 11%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Havenpark Communities

Havenpark Communities

201 - 500 employés

🏗️ Construction

📦 Logistique

🏠 Immobilier

Construction • Logistics • Real Estate

Havenpark Communities est une entreprise qui offre des maisons préfabriquées de qualité et abordables dans des communautés attentionnées à travers les États-Unis. Leur objectif est de créer des expériences de vie agréables pour leurs résidents en offrant un lieu qu'ils peuvent vraiment appeler leur chez-soi. L'entreprise propose également des avantages tels que des bourses d'études et un programme Springboard to Success, démontrant ainsi leur engagement envers le bien-être et la réussite de leurs résidents.

Description

• Own recapture performance end to end: minimum 90% on water, sewer, and stormwater, and 100% on trash, where costs are billable to residents • Lead a team of analysts, set priorities, and hold them accountable • Conduct rate analysis, billback launches, submetering, and vendor contract work • Work with accounting, legal, community managers, outside vendors, and residents • Assign every community a named owner for recapture performance • Run monthly performance reviews against 90%/100% targets and track misses to owners and dates • Review analyst work, rate analyses, and billback recommendations before leadership review • Coach analysts on rate analysis and state compliance • Investigate recapture misses and document root causes • Maintain the billback opportunity pipeline from rate analysis through first bill • Flag over-recapture and under-recapture and prepare executive rollups for P&L calls • Manage rate table changes and new billback launches in the billing platform • Review high- and low-read exceptions • Audit provider invoices against resident billing • Oversee submetering installation pipelines across properties and vendors • Maintain the master submetering contracts tracker • Negotiate and manage waste hauler, cable, and internet agreements • Route agreements through legal and track renewals • Maintain the rate notice compliance tracker across operating states • Ensure compliance with notice timelines and content • Build annual utility budgets from trailing actuals, provider rate schedules, and contract terms • Support the broader budget cycle with utility trend analysis

🎯 Exigences

• 4+ years in utility management, property operations, or revenue or financial analysis • Real people management experience, including setting expectations, reviewing work, and addressing performance issues • Advanced Excel skills and comfort working with large GL exports • Working knowledge of multi-state utility pass-through regulation, or ability to build it quickly • Strong vendor negotiation skills • Clear written communication skills for resident notices, regulator responses, and executive summaries • Experience with utility billing platforms such as ManageAmerica or Conservice (nice to have) • Experience running multiple recurring cycles such as reporting, notices, and renewals without errors (nice to have)

🏖️ Avantages

• Competitive salary • Comprehensive health benefits • Generous PTO • Paid holidays • 401(k) with a 6% company match • Infinite opportunities to learn, develop, and sharpen skills

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