Temporary Senior Manager, Subscription Paywall – Web Experiences

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🕒 il y a 1 jour

🗣️🇺🇸🇬🇧 Anglais requis

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Hearst Health

1001 - 5000 employés

⚕️ Assurance santé

☁️ SaaS

🏢 Entreprise

Healthcare Insurance • SaaS • Enterprise

Hearst Health est une division de Hearst Communications qui se concentre sur l'accompagnement des moments cruciaux des soins de santé en fournissant des informations essentielles à toutes les personnes impliquées dans le parcours de santé d'un individu. Elle propose des lignes directrices cliniques basées sur des preuves et des solutions de gestion des effectifs de santé à travers ses différentes filiales, notamment FDB (First Databank), Zynx Health, MCG, Homecare Homebase, MHK et QGenda. Hearst Health vise à améliorer la qualité et l'efficacité des soins en utilisant une technologie évolutive pour offrir un soutien à la décision clinique et des solutions de gestion des effectifs, impactant la majorité des personnes aux États-Unis. Sa mission est soutenue par des leaders éminents des secteurs de la santé et de la technologie chez Hearst Health.

Description

• Serve as the subject matter expert for paywall operations, maintaining and updating the Paywall Audit Document to ensure accuracy and consistency. • Manage updates and enhancements across account management and member content web pages, ensuring a seamless subscriber experience. • Configure, track, and perform quality assurance testing for member-exclusive content updates and web experience changes. • Oversee paywall implementation updates, validating functionality and ensuring a high standard of quality across all user touchpoints. • Track, prioritize, and manage tickets related to web enhancements, paywall initiatives, and creative requests. • Set up, monitor, and analyze A/B tests for paywalls and member content experiences, providing actionable insights and performance reporting. • Partner with cross-functional teams including product, marketing, editorial, design, and development to align web experiences with subscription growth objectives. • Support the deprecation and migration of legacy offer pages, ensuring a smooth transition and minimal business disruption.

🎯 Exigences

• 5+ years of experience in web operations, digital experiences, subscription products, or related fields. • Proven success managing and optimizing web experiences, preferably within a subscription-based business model. • Strong understanding of paywall strategies, member experiences, and digital subscription ecosystems. • Demonstrated project management skills with the ability to prioritize competing deadlines and manage multiple initiatives simultaneously. • Excellent communication and collaboration skills, with experience working across cross-functional teams. • Analytical mindset with the ability to interpret testing results, identify opportunities, and solve complex problems. • Familiarity with web development concepts, content management systems, and digital design principles. • Self-starter who can work independently while maintaining strong stakeholder alignment. • Passion for digital media and a commitment to delivering exceptional user experiences.

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