Field Service Technician, Postpress Mechatronic

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Heidelberg Materials

Site WebLinkedInTous les Emplois

10 000+ employés

🏗️ Construction

🏭 Fabrication

Construction • Manufacturing

Heidelberg Materials est l'un des plus grands fabricants mondiaux intégrés de matériaux et solutions de construction, occupant des positions de leader sur le marché du ciment, des granulats et du béton prêt à l'emploi. Nous sommes représentés dans environ 50 pays avec environ 51 000 employés répartis sur près de 3 000 sites. Au cœur de nos actions se trouve la responsabilité environnementale. Pionniers sur le chemin de la neutralité carbone et de l'économie circulaire dans l'industrie des matériaux de construction, nous travaillons sur des matériaux et solutions durables pour le futur. Nous offrons de nouvelles opportunités à nos clients grâce à la digitalisation.

Description

• Perform mechanical/electrical troubleshooting of Heidelberg Postpress bindery equipment • Conduct maintenance & training on Heidelberg Postpress commercial bindery equipment • Work with assigned qualified riggers to install and/or move new or used equipment • Return all parts noted as unused, out of box failures, wrong part sent, etc. • Complete all paperwork in a timely manner (expenses, time sheets, online training, car maintenance, etc.) • Keep dispatch team informed on the amount of time you expect will be required to complete a particular job, update when or if situation changes • Keep customer updated on your ETA and status of repairs • Equipment installations which includes working with riggers, un-packing the equipment, accessories, control cabinets, checking electrical power and compressed air while working with a Certified Electrician, initial setup and adjustment, and thoroughly testing the equipment to ensure the equipment is performing to factory standards. • Provide initial and on-going formal customer operator and equipment maintenance training. This includes delivering training to customer based on customer needs. • Customer training also includes assessing customer training needs and making recommendations to Heidelberg US (HUS) regarding the need for additional training. • Provide periodic on-site trouble-shooting and repairs on equipment that may be experiencing complex electrical, mechanical or pneumatic problems as directed by Field Service Manager and/or Global Support Center (GSC) customer support team. • Provide detailed technical feedback via Mobile Service App (MService) during and after each customer visit following Heidelberg US guidelines. • Demanding schedule including travel up to 75% of workweek, as well as occasional weekend work to meet customer needs.

🎯 Exigences

• Minimum two-year technical degree or equivalent experience in mechanical, digital, and electronic technology • Minimum two years in field engineering positions servicing complex electro-mechanical devices and high demand customer locations • Technical degree a plus. • High School Diploma or equivalent. • 5 to 10 years of field service experience.

🏖️ Avantages

• Health insurance • 401(k) matching • Paid time off