Director, Technical Operations

🕒 il y a 27 jours

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Hello Heart

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2013

🧘 Bien-être

⚕️ Assurance santé

Wellness • Healthcare Insurance

Hello Heart est une entreprise de technologie de la santé offrant une application mobile pour aider les individus à suivre et améliorer la santé de leur cœur. L'application fournit des conseils en temps réel, permet aux utilisateurs de suivre leur tension artérielle, et offre des informations personnalisées pour aider les utilisateurs à mieux gérer leur santé cardiaque. Hello Heart collabore également avec des entreprises, des régimes de santé et des syndicats pour fournir ces outils à leurs employés et membres, démontrant un impact significatif sur les résultats de santé cardiaque à travers des approches personnalisées et axées sur les données. La confidentialité et la sécurité des données de santé sont prioritaires, assurant la protection des informations de santé des membres.

Description

• Lead end-to-end hardware program execution from feasibility through mass production • Build and maintain integrated program plans across hardware, firmware, validation, manufacturing, quality, and supply chain functions • Drive cross-functional alignment across Mechanical Engineering, Electrical Engineering, Firmware, Operations, Quality, and external manufacturing partners • Own program schedules, milestones, dependencies, and risk management throughout the full product lifecycle • Coordinate EVT, DVT, PVT, and production readiness activities to ensure programs stay on track • Identify risks early, drive decision-making, and resolve blockers to maintain execution momentum • Partner with contract manufacturers and suppliers to support build readiness, production validation, and manufacturing ramp • Establish scalable processes, communication cadences, and execution frameworks that improve operational efficiency • Use AI tools proactively to streamline program management workflows, automate repetitive tasks, improve reporting, and accelerate execution • Build and maintain no-code AI workflows, automations, or agents that improve productivity, planning accuracy, risk tracking, documentation, and team coordination

🎯 Exigences

• 10+ years of experience in hardware product development, technical program management, or related technical operations roles • Strong AI fluency with demonstrated ability building no-code AI workflows, automations, or AI agents that improve operational execution and team effectiveness • Proven track record of delivering physical products from concept through mass production • Deep understanding of EVT, DVT, PVT, manufacturing validation, and production ramp processes • Strong technical background across hardware systems, firmware integration, manufacturing workflows, and supply chain operations • Experience with PCB and PCBA development, validation testing, tooling, packaging, and factory processes • Experience working with contract manufacturers, suppliers, and globally distributed cross-functional teams • Excellent communication, stakeholder management, and organizational leadership skills • Ability to balance strategic thinking with detailed execution in a fast-paced environment • Experience within medical device, digital health, consumer electronics, or other regulated hardware environments is preferred.