Marketing Account Manager, Client Success – Orthodontic & Dental

🕒 il y a 14 jours

🐊 Florida – Distant

🐊 Florida – Remote

💵 $60 000 - $75 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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HIP Creative

Site WebLinkedInTous les Emplois

1 - 10 employés

🤝 B2B

⚕️ Assurance santé

B2B • Healthcare Insurance

HIP Creative est un partenaire de croissance pour les cabinets d'orthodontie, spécialisé dans la transformation des prospects en bénéfices grâce à des solutions complètes de marketing, de logiciel et de formation. L'entreprise aide les orthodontistes à développer des pratiques plus importantes et des marques puissantes en générant des prospects tout en équipant les équipes pour convertir davantage de leads en patients payants. Leur cadre propriétaire PARF™ alimente les pratiques orthodontiques à la croissance la plus rapide en se concentrant sur le marketing, le logiciel et la formation. HIP Creative propose des solutions publicitaires personnalisées, des systèmes de suivi automatisés, un suivi transparent des revenus et une gestion de la réputation pour aider les pratiques orthodontiques à atteindre une croissance exponentielle et un succès durable. L'entreprise a construit des relations à long terme avec de nombreux orthodontistes, soutenant leur croissance avec des idées et des outils innovants adaptés au marché de l'orthodontie.

Description

• As a Marketing Account Strategist, you'll play a pivotal role in coaching and collaborating with practice owners to optimize digital marketing strategies and maximize ROI. • Address partner concerns, including lead quality, ad spend optimization, CRM training, website updates, SEO strategies, front desk and team training, and diagnosing CRM issues. • Conduct 10-15 weekly calls with practice owners to review marketing performance, identify areas for improvement, and provide actionable strategies. • Handle 25-30 daily emails covering a variety of partner inquiries. • Collaborate closely with partners to identify opportunities, create tailored strategies for paid search, social media marketing, SEO, and web performance, and ensure efforts align with driving measurable ROI. • Manage relationships with up to 40 partners simultaneously, ensuring personalized support and high-value communication across multiple platforms, including email, SMS (via CRM), phone calls, Zoom, and Slack. • Lead training calls with confidence, equipping partners and their teams with the knowledge and tools to execute and optimize digital marketing efforts effectively. • Analyze campaign performance and partner feedback, leveraging insights to refine strategies that continuously maximize results and ROI. • Utilize multiple software tools, such as CRMs (HighLevel), project management systems (ClickUp), and analytics platforms, to ensure seamless execution of campaigns and communications. • Maintain a professional and positive "my pleasure" mindset, delivering 5-star service that builds trust and enhances partner satisfaction. • Work cross-functionally with internal teams to streamline communication and execution, ensuring all strategies and updates align with broader company goals. • Maintain or quickly acquire a deep understanding of the orthodontic and dental fields to provide partners with highly relevant and impactful insights.

🎯 Exigences

• 3+ years of proven experience optimizing strategies to achieve measurable results across Google Ads, Meta Ads, SEO, web performance, and social media marketing. • Demonstrated ability to craft and refine campaigns that drive growth and deliver ROI. • Must be highly motivated, self-driven, and passionate about using digital marketing expertise to help partners and the company grow. • Demonstrated ability to manage relationships with an average of 40 partners at a time while maintaining high service and responsiveness. • Must be tech-savvy and able to switch between multiple software platforms, including CRMs (HighLevel), project management tools (ClickUp), and analytics dashboards. • Excellent communication skills, with the ability to clearly and directly communicate strategies and results to partners and internal teams. • Strong organizational and time management skills, with the ability to prioritize daily tasks and pivot quickly when necessary. • Experience crafting and delivering training sessions, confidently guiding teams to improve their marketing strategies and execution. • Customer-focused with a “5-star service” mindset and a professional, positive attitude when addressing partner needs. • Willingness to learn about the orthodontic and dental industry, with the ability to translate digital marketing strategies into practice growth opportunities. • Must have reliable high-speed internet and a dedicated, distraction-free workspace. • A humble attitude with a willingness to ask questions and collaborate for continuous improvement.

🏖️ Avantages

• 401(k) matching • Dental Insurance • Health Insurance • Vision Insurance • Life Insurance • PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) • Remote position (You MUST be located in the US.)