District Asset Protection Manager

🕒 il y a 1 mois

🐎 Kentucky – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 16%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of The Home Depot

The Home Depot

10 000+ employés

Fondée en 1978

🏗️ Construction

📦 Logistique

🛒 Commerce de détail

💰 Debt Financing en 2007-07

Construction • Logistics • Retail

The Home Depot est un leader dans la vente de détail dédiée à l'amélioration de l'habitat, offrant une large gamme de matériaux de construction, de produits pour l'amélioration de la maison, de produits pour le jardinage et de services associés. L'entreprise exploite à la fois des magasins physiques et une plateforme en ligne, fournissant des solutions complètes pour les amateurs de bricolage, les entrepreneurs professionnels et les propriétaires. The Home Depot s'engage en faveur de la diversité, de l'équité et de l'inclusion, offrant des opportunités d'emploi et des avantages à une main-d'œuvre diversifiée. De plus, l'entreprise accorde une grande importance au service client et à l'implication des employés pour maintenir sa position de leader de confiance dans le secteur de l'amélioration de l'habitat.

Description

• Teach, coach, and train associates to execute core Asset Protection initiatives • Drive Merchandise Protection Standards, Pick Ticket, and Lockup programs • Review Front End Accuracy, theft and fraud, and G.E.T. initiatives • Promote safety initiatives and ensure compliance with safety culture, parking-lot safety strategies, and processes • Ensure third-party guards understand and follow post orders • Partner with DHRM and District Manager on de-escalation of serious incidents and threats of violence • Teach store leadership and associates about theft/fraud, operational shrink, and shrink mitigation • Build relationships with Government Relations and law enforcement for localized support • Enter internal cases into the case management system in accordance with Asset Protection policy • Review activity cans, alerts, physical security, theft trends, exception-based reporting, theft portal, and AP Performance Hub • Identify theft trends by class and SKU and create solutions • Conduct interviews for internal theft cases • Review, approve, or reject external cases submitted by Asset Protection Specialists • Analyze district and store shrink performance and manage the Company's shrink reduction strategy • Make hiring and disciplinary decisions, including termination, leveraging HR resources • Staff and schedule Asset Protection associates based on business needs, theft trends, and store tips • Develop Asset Protection associates, leads, and case documentation • Conduct performance reviews and participate in talent reviews • Coach associates on safety behaviors and environmental/regulatory processes, including HHM and SRC programs • Report to the Regional Asset Protection Manager and manage 5–8 direct reports • Travel overnight 5% to 20% of the time

🎯 Exigences

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Associate's degree program or equivalent degree in a related field • 3 years of work experience • 3 years of leadership experience • 3+ years multi-unit retail Asset Protection experience • Experience leading a team focused on external/internal theft • Experience conducting internal investigations, including interviews • Experience with Organized Retail Crime elements and law enforcement partnerships • Experience utilizing/managing physical security and investigations systems, including CCTV, Alarm, and Exception Based Reporting • LPC/LPQ Certification • Working knowledge of Microsoft Office Suite • Working knowledge of presentation software, e.g., Microsoft PowerPoint • Ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers • Excellent written and verbal communication skills • Licensure/certification requirements vary by location • Ability to work a flexible retail schedule supporting multiple store locations

🏖️ Avantages

• Career at The Home Depot with opportunities to be part of something bigger • Full-time employment

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