Network Growth Specialist

Emploi pas sur LinkedIn

🕒 il y a 1 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

HONK Technologies

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2014

🚗 Transport

☁️ SaaS

🤖 Intelligence artificielle

Transport • SaaS • Artificial Intelligence

HONK Technologies est une entreprise spécialisée dans l'assistance routière et les services connexes. Elle propose une plateforme complète, alimentée par l'IA, qui offre des solutions personnalisables pour divers secteurs, notamment l'assurance, l'automobile et la gestion logistique. HONK est reconnue pour ses évaluations clients leaders dans l'industrie et sa gestion efficace et en temps réel de la logistique des véhicules. Elle offre des solutions numériques avancées adaptées aux motos, véhicules électriques et camping-cars, ainsi que des services de gestion des accidents et des événements catastrophiques. Sa plateforme est conçue pour améliorer les expériences clients et l'efficacité opérationnelle en intégrant des analyses de données et des insights avancés.

Description

• Champion HONK's platform-quality story to current and prospective partners • Create high-quality, compliant, and robust service networks in targeted geographic zones • Own and protect our joint responsibility of compliance and service standards for our service providers • Drive network quality by rigorously monitoring and managing provider performance against key metrics • Handle a high volume of partner communication across email, phone, and chat • Proactively manage provider churn by diagnosing root causes and leading informed conversations to maintain high retention • Build strong relationships with partners while maintaining clear performance expectations • Warmly hand-hold new partners through their onboarding as needed • Negotiate competitive rate schedules that win the business • Advocate internally for changes that improve outcomes for partners and customers • Travel occasionally to industry events and meet partners in person

🎯 Exigences

• Experience in a high-volume, partner-facing operations, or account management role • Strong communication skills with the ability to be clear, direct, and professional across channels • Comfortable working with data to monitor performance and guide decisions • Proven ability to manage competing priorities in a fast-paced environment • Confidence in handling difficult conversations and driving toward resolution • Strong judgment and a high sense of ownership • Must provide a secluded, uninterrupted workspace where information will remain confidential • Must have access to an Internet connection with a minimum speed of 5 Mbps download/2.5 Mbps upload

🏖️ Avantages

• The pay for this position is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. • HONK is a total compensation company. Dependent on the position offered, bonuses and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.