Senior Regional Account Manager

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HopSkipDrive

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2014

📦 Logistique

💼 Conseil

✈️ Tourisme

💰 €37 000 000 Series D en 2022-09

Logistics • Consulting • Travel

HopSkipDrive est un fournisseur de solutions de transport scolaire innovantes et évolutives, s'associant avec des écoles, des districts et des départements pour offrir un transport sûr et fiable pour les jeunes. Ils se spécialisent dans l'offre d'alternatives aux itinéraires de bus scolaires traditionnels, répondant aux besoins non-routiniers des étudiants, de ceux placés en famille d'accueil et des étudiants ayant des exigences de transport spéciales. HopSkipDrive soutient également des solutions de transport personnalisées et en petits groupes, et utilise la technologie RouteWise AI pour optimiser le transport. Leur service est connu pour être 40 % plus abordable que les itinéraires de bus traditionnels sous-utilisés. Ils répondent également aux défis tels que les pénuries de chauffeurs de bus et offrent un réseau flexible de CareDrivers, garantissant sécurité et fiabilité.

Description

• Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. • Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. • Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts. • Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders. • Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity. • Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations. • Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs. • Lead renewals and expansions, including structured negotiations and closing motions. • Utilize AI to craft personalized meeting agendas, synthesize complex stakeholder needs, and draft high-impact follow-up communications.

🎯 Exigences

• 8+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments. • Proven ownership of retention and expansion revenue. • Strong executive communication and presentation skills. • Demonstrated success managing complex, multi-stakeholder accounts. • Advanced CRM discipline and data fluency (Salesforce or equivalent). • Experience leading cross-functional account execution. • Comfort operating in ambiguity with accountability for outcomes. • Experience in education, government, or regulated markets highly preferred • Familiarity with Challenger or similar insight-led sales methodologies highly preferred • Background in transportation, logistics, or marketplace platforms highly preferred • High operational rigor and the ability to leverage AI into daily workflows

🏖️ Avantages

• equity • flexible vacation • medical, dental, vision, and life insurance • 401(k) • FSA