Director – Head of Legal Operations & Innovation

🕒 il y a 23 jours

🇺🇸 États-Unis – Télétravail

💵 $161 500 - $258 400 / an

⏰ Temps Plein

🔴 Expert

🧑‍⚖️ Directeur Juridique

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HubSpot

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2006

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

HubSpot est une plateforme client alimentée par l'IA qui combine des logiciels de marketing, de vente et de service client en une suite intégrée. Avec plus de 238 000 clients dans 135 pays, HubSpot propose des outils pour l'automatisation du marketing, la gestion des ventes, le service client, le marketing de contenu, les opérations et le commerce B2B. Avec des produits comme Marketing Hub, Sales Hub, Service Hub et Content Hub, HubSpot permet aux entreprises de générer des leads, de conclure des affaires et de fournir un excellent support client, tout en utilisant l'IA pour améliorer les opérations et les insights. La plateforme est conçue pour unifier les équipes et les données clients, soutenant à la fois les petites startups et les grandes entreprises dans leur parcours de croissance.

Description

• Own the strategy and roadmap. Define Legal’s AI transformation strategy and multi-horizon roadmap in partnership with the CLO and Legal leadership. • Assess how legal work flows across intake, contracting, research, advice, and reporting. • Design and deploy AI-powered workflows across priority use cases with error handling, audit trails, privilege-awareness, and human-in-the-loop checkpoints built in from the start. • Classify all automation by risk tier before work begins. No build goes to production without a named process owner, documented data flows, access controls confirmed, and privilege impact assessed. • Maintain audit logging for all systems touching privileged work product, attorney communications, or regulated data. • Train attorneys and legal staff on AI-assisted tools and workflows in production. • Track and report quarterly on automation impact: turnaround time reduced, matters per attorney increased, attorney capacity unlocked for higher-judgment work.

🎯 Exigences

• 8+ years in a technical, operations, or engineering-adjacent role with demonstrated execution of automation and AI solutions at scale. • Hands-on experience designing and deploying AI-powered or automated workflows in a production environment used by others, not just experimentation. • Strong hands-on experience with API integration and middleware, including REST APIs, JSON, webhooks, auth, error handling, and observability. • Comfort with scripting or automation, for example Python or SQL, for building integrations, automations, and backend services. • Hands-on experience building with LLM APIs, including tool-calling and multi-step agentic workflows. • Experience designing agentic systems with human-in-the-loop review and safety constraints. • Demonstrated ability to translate ambiguous operational requirements into reliable, production-grade technical systems. • Strong systems thinking around reliability, security, permissions, and data integrity. • Solid understanding of data classification, PII handling, and applicable privacy and data protection obligations. • Experience implementing governance and risk frameworks for AI or automation systems, including risk tiering, human review gates, audit logging, and data classification. • Strong written and verbal communication skills, able to translate technical solutions for lawyers, senior leadership, and non-technical stakeholders.

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities • Remote work options