Senior Process Improvement Professional

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

💵 $78 400 - $107 800 / an

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Humana

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1961

🏥 Santé

🛡️ Assurance

⚕️ Assurance santé

Healthcare • Insurance • Healthcare Insurance

Humana est une entreprise de soins de santé dédiée à avoir un impact positif sur la santé des individus, des communautés et du système de santé dans son ensemble. En mettant la santé au premier plan, Humana sert une large gamme de populations diverses, y compris les seniors et les militaires, en proposant des plans Medicare Advantage HMO, PPO et PFFS. Humana s'engage à favoriser une culture d'appartenance et de respect mutuel, offrant des avantages compétitifs et flexibles pour assurer la sécurité financière de ses employés et de leurs familles. L'entreprise est fière de créer un environnement de travail inclusif où chacun a l'opportunité de réussir.

Description

• Research best business practices internally and externally to establish benchmark data • Define and lead business improvement projects aligned with business strategies and operational priorities • Collect and analyze process data to recommend practices and procedures focused on member experience, productivity, efficiency, and cost reduction • Determine how information technologies can support business process re-engineering • Design, implement, and improve business processes across designated areas • Own and deliver a portfolio of process improvement projects achieving quantifiable annual cost savings • Analyze and measure existing business process effectiveness using industry benchmarks and business strategy • Partner with operations leadership to quantify initiatives improving cost, quality, and outcomes • Influence leadership and cross-functional partners through data-driven insights and storytelling • Develop projects using DMAIC, PDCA, Kaizen, or other process improvement methodologies • Identify project risks, make technical decisions, and escalate issues • Monitor project performance metrics for cost, efficiency, and quality objectives • Validate and report financial impact, including hard and soft savings • Indirectly lead cross-functional teams to obtain and sustain project objectives

🎯 Exigences

• Lean Six Sigma Black Belt certification required • Bachelor's degree in Industrial Engineering, Business Administration, Healthcare Management, or a related quantitative field • 5+ years of experience in process engineering, continuous improvement, or operations management • Demonstrated success planning and implementing broad process improvement initiatives at tactical and strategic levels • Proven change-agent abilities, including influencing and motivating people across organizational levels • Ability to think analytically, apply analytical techniques, and provide in-depth technical process, business process, or raw-data analysis and recommendations • Expertise in project management, program management, problem solving, and issue mitigation • Proficiency developing and interpreting financial measures, cost modeling, and forecasting • Ability to integrate into and thrive as a member of a virtual team • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information • Home internet with at least 25 Mbps download and 10 Mbps upload speed • Preferred: Master Black Belt certification • Preferred: Direct experience within Pharmacy Benefit Management (PBM)

🏖️ Avantages

• Bonus incentive plan • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness and smart healthcare decision support • Remote work arrangement • Home office internet service support/requirements • Training and meeting travel to Humana offices when required