Procurement Project Coordinator – BirchStreet

🕒 il y a 1 mois

🌽 Illinois – Distant

info

💵 $29 - $36 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

👷‍♀️ Chef de Projet

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Hyatt

Hyatt

10 000+ employés

👥 B2C

🛒 Commerce de détail

B2C • Retail • Hospitality

Hyatt est une entreprise hôtelière mondiale qui gère, franchise et développe un portefeuille d'hôtels, de centres de villégiature et de propriétés de vacances. Elle est reconnue pour son engagement à offrir des services et des commodités de haute qualité visant à améliorer l'expérience de voyage tant pour les voyageurs d'affaires que pour les vacanciers.

Description

• Monitor and manage BirchStreet-related inquiries submitted through the ServiceNow queue; provide timely and accurate responses to internal and external stakeholders. • Investigate and resolve BirchStreet approval matrix errors, ensuring compliance with corporate policy and appropriate escalation where necessary. • Coordinate BirchStreet system configurations for new hotel builds, including user setup, approval workflows, and catalog management. • Support property transitions, including ownership changes, deflagging, or shifts to franchise management, by ensuring continuity and compliance in procurement systems. • Collaborate with Procurement and Finance teams to assist in rollout of BirchStreet AP module in the Americas, including supplier onboarding, data clean-up, and configuration of approval matrixes. • Liaise with hotel teams and corporate departments to gather requirements, document processes, and provide training for BirchStreet system enhancements or new feature deployments. • Track project timelines and deliverables, ensuring assigned tasks related to system implementations and purchasing projects are completed on schedule. • Analyze system usage and user feedback to identify recurring issues or opportunities for improvement and propose enhancements accordingly. • Conduct testing and validation for new BirchStreet functionality, upgrades, or process changes prior to deployment. • Provide cross-functional administrative support to the Operational Procurement team as needed, including reporting, data entry, and special projects. • Create and maintain accurate documentation related to system setups, SOPs, user guides, and training materials to support ongoing learning and adoption. • Conduct system training sessions training hotel users, collecting feedback, and helping ensure smooth adoption of new tools or modules. • Evaluate other procurement or inventory systems when requested, providing feedback or comparison insights related to system functionality, user experience, and operational fit.

🎯 Exigences

• Hotel/Hospitality experience preferred • Experience in organizing, tracking and reporting information, attention to detail is a must • Has utilized Excel and Microsoft Suite in daily job functions • Experience working in a team-oriented, collaborative environment. • Strong interpersonal and oral communication skills. • Highly self-motivated and directed. • Proven analytical and problem-solving abilities. • Strong customer service orientation. • Ability to maintain pleasant working relationships.

🏖️ Avantages

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption • Paid Time Off, Medical, Dental, Vision, 401K with company match

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