Senior Product Manager – MarTech Platforms

🕒 il y a 27 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of iHerb

iHerb

1001 - 5000 employés

🛍️ eCommerce

🛒 Commerce de détail

🧘 Bien-être

eCommerce • Retail • Wellness

iHerb est un détaillant en ligne fondé en 1996, qui offre une sélection de produits de santé et de bien-être soigneusement choisie aux consommateurs du monde entier. L'entreprise se concentre sur les vitamines, les compléments alimentaires et remèdes naturels, la nutrition sportive, les aliments naturels et secs, ainsi que sur les produits respectueux de l'environnement. Sa mission est de rendre la santé et le bien-être accessibles, abordables et pratiques. iHerb opère en tant qu'entreprise de commerce électronique avec un focus sur le retail, mettant l'accent sur l'expérience client et une culture d'entreprise axée sur les valeurs.

Description

• Own the strategy, roadmap, and execution of iHerb’s core Marketing Technology (MarTech) platforms and integrations. • Lead build vs. buy decisions for current and future capabilities, including CDP, orchestration, CMS, PIM, DAM, LSP, and related platforms. • Serve as the product owner for key third-party MarTech platforms (e.g., Simon AI, Braze), including roadmap alignment and feature adoption. • Partner with Engineering to design and deliver scalable, reliable integrations between MarTech platforms and iHerb’s core systems. • Translate marketing and business needs into clear technical requirements, data flows, and platform capabilities. • Act as a strategic partner to Marketing, enabling personalization, lifecycle marketing, content operations, and experimentation through technology. • Balance near-term marketing needs with long-term platform scalability, maintainability, and technical health. • Define success metrics and KPIs to measure platform performance, adoption, and business impact. • Drive cross-functional alignment across Marketing, Engineering, Data, and external vendors to ensure successful delivery. • Participate in agile development processes, including backlog prioritization, sprint planning, and reviews.

🎯 Exigences

• Generally requires seven (7) or more years of Product Management or Product Ownership experience within a consumer software, e-commerce, or platform-focused environment. • Strong experience leading complex platform or infrastructure-adjacent products • Hands-on experience working with or integrating MarTech platforms such as CDPs, marketing automation/orchestration tools, CMS, PIM, DAM, or similar systems. • Solid understanding of APIs, event-driven architectures, data flows, and system integrations. • Proven ability to drive build vs. buy decisions and evaluate third-party vendors and technologies. • Experience defining and managing product roadmaps with multiple stakeholders and dependencies. • Excellent communication skills with the ability to translate technical concepts for marketing and business audiences. • Strong collaboration skills and comfort operating in highly cross-functional environments. • Experience working in an Agile/Scrum development process.

🏖️ Avantages

• Health insurance • Professional development opportunities

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