Field Service Technician, Level III

🕒 il y a 1 mois

☕ Washington – Distant

☕ Washington – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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Industrial Electric Mfg. (IEM)

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1955

🏭 Fabrication

⚡ Énergie

🔧 Matériel

Manufacturing • Energy • Hardware

Industrial Manufacturing est une entreprise multinationale d'ingénierie et de construction dans les secteurs de l'énergie et des métaux, spécialisée dans les projets clés en main de grande envergure dans les domaines de l'énergie et de l'exploitation minière. Elle fournit des services EPC (ingénierie, approvisionnement et construction) dans les technologies de production d'énergie conventionnelle et de transition énergétique, y compris le gaz naturel, les énergies renouvelables, l'hydrogène, les réseaux de distribution et de distribution, ainsi que la transition numérique, les plateformes de villes intelligentes et d'IoT. L'entreprise opère également dans les métaux (aluminium et bauxite) et met l'accent sur la durabilité, la gouvernance d'entreprise et les relations avec les investisseurs tout en offrant une exécution de projet intégrée depuis la faisabilité et la conception jusqu'à l'approvisionnement, la construction et la mise en service.

Description

• Independently perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products. • Install, modify, inspect, and support electrical or mechanical components and subassemblies, which may include panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring. • Lead or support complex field service activities, including high-priority customer issues, critical commissioning needs, and escalated technical concerns. • Attend project meetings and coordinate with contractors, clients, Project Managers, Field Service leadership, manufacturing teams, engineering, and other internal support groups. • Analyze system failures, identify root causes, and determine appropriate corrective actions for complex technical issues. • Troubleshoot electrical circuits, control wiring, networking equipment, and related field service issues. • Coordinate with Project Managers, manufacturing facilities, engineering, quality, or other internal teams to resolve product, commissioning, or customer-reported issues in the field. • Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements. • Provide technical guidance, mentoring, shadowing, and on-the-job training to Level I and Level II technicians, as needed. • Perform other duties as assigned by management.

🎯 Exigences

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS systems, generators, PDUs, or related equipment commissioning activities preferred. • Minimum of 3+ years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred. • Minimum of 2+ years of experience supporting switchgear start-up, commissioning, troubleshooting, repair, or related field service activities preferred. • Demonstrated ability to independently troubleshoot and resolve complex electrical, mechanical, power distribution, or commissioning-related issues in the field. • Ability to read and interpret electrical wiring diagrams, schematics, work instructions, technical drawings, and service documentation. • Strong diagnostic, problem-solving, and troubleshooting skills required. • Ability to safely use hand tools, power tools, and electrical testing equipment. • Working knowledge of electrical safety practices, PPE requirements, and safe work procedures. • Good verbal and written communication skills, including the ability to provide clear technical updates to customers, contractors, Project Managers, Field Service leadership, and internal support teams. • Ability to work independently with limited supervision and escalate critical issues appropriately. • Strong organizational skills with the ability to accurately document service activities, root cause analysis, corrective actions, parts usage, and follow-up items. • Ability to provide technical guidance, mentoring, or on-the-job training to Level I and Level II technicians as needed.

🏖️ Avantages

• comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success