VP of Operations

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Infinity Constellation

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2023

🤝 B2B

💳 Fintech

AI • B2B • Fintech

Infinity Constellation est la première holding dédiée à l’IA, conçue pour aider des fondateurs d’exception à bâtir des entreprises capables d’opérer à une vitesse sans précédent. En s’appuyant sur des plateformes d’IA avancées, Infinity Constellation ambitionne de réinventer les modèles traditionnels de capital-risque, en privilégiant des structures efficaces qui permettent aux entreprises de générer rapidement des profits avec un minimum de ressources. La société soutient ses participations grâce à une gamme de services opérationnels, permettant aux fondateurs de passer à l’échelle et de prospérer dans un paysage de l’IA en évolution rapide.

Description

• Own end-to-end delivery experience: ensure consistency with Everest's SOPs across all clients. • Enforce and continuously improve existing SOPs. • Establish service owner accountability and measurable outcomes. • Partner with the Executive Service lead to drive service quality improvements. • Partner with the Product lead to translate frontline learnings into service design, tooling and playbooks. • Design and run the company's operating rhythm: weekly ops reviews, project check-ins, commitment tracking, and decision forums. • Translate company goals into quarterly and monthly plans with clear owners, timelines, and definitions of done. • Hold the team accountable to commitments. • Refine and maintain a focused company scorecard covering revenue, pipeline, client health, delivery quality, and operational throughput. • Partner with Ops & Data lead to ensure data is accurate, visible, and used in decision making. • Run regular performance reviews that drive course corrections and continuous improvement. • Implement simple decision frameworks and escalation rules so the team brings solutions, not just problems. • Coach functional leads (ops & analytics, executive services, people ops, recruiting) to manage to metrics and raise their operational maturity. • Partner with People Ops and Recruiting on capacity planning, role design, and performance management (you do not own HR, but you are a key stakeholder).

🎯 Exigences

• 7–10 years in operations leadership roles in tech-enabled services, boutique agencies, or similar services businesses at $1–10M ARR. • Has inherited existing SOPs, tools, and data and successfully turned them into a living operating system (cadence, dashboards, accountability). • Proven track record owning and improving performance metrics: service quality, on-time delivery, revenue margin, client retention. • Direct experience managing and coaching functional leads across service delivery, operations, and analytics.

🏖️ Avantages

• Competitive salary • Meaningful equity • Medical, dental, vision healthcare benefits • Flexible PTO policy • 401k • Disability insurance • Remote-first culture