Account Manager

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Integrate

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2010

☁️ SaaS

🤝 B2B

🔌 API

💰 €2 600 000 Series E - Integrate en 2018-07

SaaS • B2B • API

Integrate est une plateforme SaaS B2B qui centralise la gestion des leads et la gouvernance des données pour les équipes marketing des grandes entreprises. Elle ingère des leads provenant de multiples canaux via des API RESTful et des intégrations, les valide, les standardise, les enrichit, les déduplique, et effectue des vérifications de confidentialité et de conformité, avant de diriger les leads propres et exploitables vers des MAP, des CRM et des CDP. La plateforme fournit également des informations et des rapports optimisés par l'IA pour optimiser la performance des campagnes et lier les activités marketing aux revenus.

Description

• Build and nurture strong, long-term relationships with Integrate’s strategic clients, acting as a trusted advisor and key point of contact • Lead regular client interactions—including status meetings, upsell conversations, and quarterly business reviews (QBRs)—to ensure alignment and drive meaningful outcomes through the Integrate platform • Proactively promote the adoption of new and enhanced features to maximize platform value across your customer portfolio • Manage the full lifecycle of renewals and upsell opportunities, ensuring seamless execution and alignment with customer goals • Partner closely with Product, Design, and Engineering teams to provide customer-driven insights that help shape the product roadmap and improve user experience • Work cross-functionally with internal teams to ensure a coordinated, high-quality experience for every client • Demonstrate excellent presentation and communication skills, operating with a sense of urgency, ownership, and professionalism • Play an active role in contributing to team initiatives and fostering a collaborative, positive culture at Integrate

🎯 Exigences

• 6+ years of experience in account management, customer success, or client services within a SaaS or technology company • Proven ability to manage and grow enterprise or strategic accounts • Strong understanding of SaaS business models, customer lifecycle, and retention drivers • Experience with tools like Salesforce or similar CRM/CSM platforms • Excellent relationship-building, communication, and negotiation skills • Analytical and data-driven with the ability to derive insights to guide client strategy • Bachelor’s degree in Business, Communications, or related field preferred

🏖️ Avantages

• Remote work