Senior Director, Solutions Engineering

🕒 il y a 5 jours

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Interact Software

Site WebLinkedInTous les Emplois

201 - 500 employés

🏢 Entreprise

☁️ SaaS

⚡ Productivité

Enterprise • SaaS • Productivity

Interact Software est un fournisseur de premier plan de solutions intranet conçues pour améliorer la communication interne et l'engagement des employés au sein des organisations. Leur plateforme propose un espace de travail numérique unifié qui intègre des outils de communication, de gestion de contenu et de collaboration, permettant aux équipes de travailler de manière plus efficace. Grâce à des fonctionnalités telles que la personnalisation de contenu pilotée par l'IA et l'accessibilité mobile, Interact Software vise à transformer la façon dont les entreprises communiquent et à favoriser une main-d'œuvre connectée.

Description

• Lead and expand a high‑performing team responsible for serving as the critical technical conduit between Sales and Product organizations. • Guide, mentor, and inspire a talented group of Solutions Engineers while establishing vision, structure, and best practices. • Ensure Interact consistently achieves the technical win—crafting compelling solution narratives, elevating demo‑to‑close experience, and deeply aligning our platform’s capabilities with evolving needs of Mid‑Market and Enterprise customers. • Partner closely with cross‑functional leaders to translate customer challenges into actionable product insights. • Shape go‑to‑market strategy and empower the team to deliver exceptional value throughout sales cycle.

🎯 Exigences

• Over 3 years of demonstrated success leading high‑performing Solutions Engineering, Pre‑Sales Engineering, or Technical Consulting teams, consistently driving strong technical win rates and supporting overall revenue growth. • Proven track record operating in B2B SaaS and technology sales environments, successfully navigating mid‑market and enterprise sales cycles in partnership with commercial leadership. • Strong hands‑on technical capability across HTML, CSS, JavaScript (ES6+), and modern front‑end libraries such as React or Vue, enabling rapid creation of high‑impact demo widgets, prototypes, and UI mockups. • Deep SQL and database experience, including writing complex queries, managing relational databases (PostgreSQL, MySQL, SQL Server), seeding data, and maintaining reliable demo/sandbox environments. • Comfortable navigating full application codebases to troubleshoot issues, trace logic, extract insights, and answer technical questions without relying on Engineering. • Skilled in evaluating third‑party APIs, building integration prototypes, validating endpoints, and delivering clear documentation or PoCs to accelerate technical validation. • Comprehensive understanding of complex enterprise sales cycles, with a strong ability to lead technical discovery, solution alignment, and pre‑close validation across diverse stakeholder groups. • Highly effective at delivering compelling, value‑anchored technical demonstrations to C‑level executives, IT leaders, and technical evaluators, influencing deal direction through clarity and insight. • Experienced in managing SE teams toward exceeding technical KPIs, improving demo quality, and strategically supporting quota‑carrying teams. • Thrives in fast‑paced, evolving environments with a flexible, solutions‑oriented leadership style and a strong bias toward action. • Strong understanding of enterprise IT architecture, security frameworks, SSO/SAML/OAuth, data residency requirements, and compliance standards such as SOC 2, ISO 27001, and GDPR. • Familiarity with intranet/employee‑experience platforms, internal communications tools, and adjacent enterprise SaaS categories. • Knowledge of HR systems (HRIS, Active Directory/Entra ID, identity providers) and their integration patterns within broader enterprise software stacks. • Proficiency with core sales and GTM tooling such as Salesforce, Outreach, Gong, and CRM best practices. • Skilled in enterprise sales methodologies including MEDDIC, Sandler, and Challenger, applying structured qualification and stakeholder alignment. • Strong commercial acumen with the ability to map technical capability directly to ROI, strategic value, and competitive differentiation. • Technically fearless and willing to dive hands‑on into code editors, environments, logs, and scripts to unblock deals and support the team. • Builder mentality with a habit of creating custom assets, demos, or fixes rather than waiting on cross‑functional support. • Consultative and structured problem‑solver with the ability to translate complex requirements into achievable and compelling technical solutions. • Excellent communication skills, capable of switching seamlessly between deep‑dive architecture discussions and high‑level business value conversations. • Coachable, ambitious, and committed to continuous development across both technical and commercial domains. • High EQ and situational awareness, adept at reading stakeholder dynamics and adjusting strategy accordingly. • Strong discipline in prioritisation and qualification, including the ability to walk away from low‑value opportunities when appropriate. • Takes full ownership of demo infrastructure, trial performance, environment readiness, and overall technical excellence across the sales motion.

🏖️ Avantages

• 25 Holidays/PTO (with the option to buy and sell additional days) • 401K contributions after 3 months service • Company healthcare plans or 3rd party reimbursement • Voluntary Dental, Vision and Life Cover • Flexible Saving Account • Employee Discount and Reward Program • Reimbursement for use of personal mobile phone