Senior Account Manager – Online Reputation Management

🕒 il y a 8 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

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Repérée par Remote Rocketship il y a 8 mois

Toujours ouverte sur le site de Interdependence. Vérifiée il y a 10 heures.

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Interdependence

51 - 200 employés

Fondée en 2013

🏥 Santé

✈️ Tourisme

📣 Marketing

Healthcare • Travel • Marketing

Interdependence est une agence de communication intégrée stratégique qui allie relations publiques, médias sociaux, marketing d'influence, marketing expérientiel/événementiel et développement de marque stratégique avec une plateforme d'analyse prédictive propriétaire appelée Interviewed®. L'agence utilise des relations médias et une narration créative alimentées par l'IA pour générer des médias acquis, augmenter le trafic et les conversions sur les sites web, et renforcer la crédibilité de la marque pour des clients dans les secteurs de la technologie, de la santé, de la biotechnologie, du voyage et de la consommation. Interdependence se présente comme un partenaire axé sur les résultats et doté de technologies de pointe pour les entreprises recherchant des campagnes de relations publiques agressives et ciblées ainsi que des campagnes de marketing intégrées.

Description

• Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution. • Develop comprehensive digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment. • Guide and oversee content optimization and SEO initiatives targeting Google, AI search engines, and review platforms. • Monitor search engine results pages (SERPs) and implement proactive and reactive tactics to improve visibility and sentiment. • Collaborate with internal teams including SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns. • Deliver clear, actionable reporting and insights that demonstrate impact and inform future strategies. • Coordinate ORM strategy with earned media and executive visibility teams. • Stay up to date with platform changes, algorithm updates, and AI developments affecting digital reputation. • Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders.

🎯 Exigences

• 7–9 years of experience in digital communications, SEO, or online reputation management. • Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment. • Deep understanding of search algorithms and AI-driven search trends (e.g., ChatGPT, Perplexity, AI Overviews). • Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results. • Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms. • Strong analytical abilities and experience translating data into actionable insights. • Excellent client management and presentation skills; calm and strategic under pressure. • Experience handling sensitive or crisis-related situations with discretion and professionalism.

🏖️ Avantages

• Competitive benefits package including medical/dental/vision support • Paid time off • 401(k) • Flexible remote work arrangements

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