Associate Product Manager

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iPacket

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2012

🚘 Automobile

📣 Marketing

💼 Conseil

Automotive • Marketing • Consulting

iPacket est une entreprise SaaS qui fournit des outils de présentation numérique de véhicules intégrés au CRM et de marketing pour les concessions automobiles. Elle automatise l'assemblage de documents spécifiques au VIN (étiquettes de fenêtre OEM, feuilles de construction, manuels et historiques de remise en état) dans des dossiers numériques partageables accessibles via une extension Chrome et des applications mobiles, et propose une récupération de données activée par IA, un support multilingue, une cartographie de chaleur de microdonnées et une publicité ciblée spécifique au VIN pour aider les concessions à augmenter leur rotation de stock et l'engagement des clients.

Description

• Partner with Product, Engineering, Support, and Operations teams to validate workflows and improve launch quality • Support product launches and releases by coordinating readiness activities across teams • Identify operational risks, edge cases, downstream impacts, and process gaps prior to release • Assist with release validation, issue tracking, and user acceptance testing activities when needed • Help improve release processes, documentation standards, and operational handoffs • Contribute to a culture of continuous improvement across product delivery, communication, and operational workflows • Serve as a connective point between Product, Engineering, Support, Operations, and other business teams • Help improve visibility into current initiatives, product capabilities, and upcoming releases • Coordinate communication related to product changes, operational impacts, and internal enablement • Gather and synthesize feedback from internal stakeholders to identify recurring friction points and improvement opportunities • Help identify opportunities to improve internal tooling, workflows, and operational processes • Support roadmap initiatives related to internal systems, process optimization, and operational scalability • Independently coordinate and drive smaller-scale operational and workflow improvement initiatives • Partner with stakeholders to improve efficiency across product delivery and support workflows • Explore opportunities for automation and AI-assisted workflow improvements • Partner with Product Managers to maintain clarity, alignment, and operational follow-through across initiatives • Review and organize enhancement requests, operational feedback, and reported issues • Help maintain clarity and alignment within project management and tracking systems • Support ongoing product operations and process improvement initiatives

🎯 Exigences

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field preferred • 1–3 years of experience in product management, product operations, business analysis, software support, project coordination, or related roles • Strong organizational skills with attention to detail and follow-through • Excellent written and verbal communication skills • Ability to navigate ambiguity and work cross-functionally in a collaborative environment • Comfortable balancing operational coordination with strategic process improvement • Strong problem-solving and systems-thinking mindset • Familiarity with Agile or Scrum development environments • Experience using project management and collaboration tools such as Jira, Linear, Confluence, Zendesk, or similar platforms • Experience coordinating software releases, testing activities, or operational workflows • Ability to identify patterns, inefficiencies, and opportunities for process improvement • Interest in AI tools, workflow automation, and operational scalability • Basic technical understanding of APIs, databases, or web applications is a plus

🏖️ Avantages

• Flexible work arrangements • Professional development opportunities