Senior Product Manager, Hyperscale/Data Center

🕒 il y a 17 jours

🐊 Florida, Massachusetts, +1 états de plus – Distant

🐊 Florida – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $123 500 - $164 700 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Iron Mountain

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1951

🏢 Entreprise

☁️ SaaS

🔐 Sécurité

Enterprise • SaaS • Security

Iron Mountain est un leader mondial des services de gestion de l'information, offrant une vaste gamme de solutions telles que la transformation numérique, la sécurité des données et des technologies de l'information, la gestion du cycle de vie des actifs et le stockage des documents. Avec des opérations dans plus de 60 pays, l'entreprise sert divers secteurs tels que les services financiers, la santé, le secteur public et l'énergie. Les services d'Iron Mountain visent à protéger, libérer et étendre la valeur des informations de ses clients, en s'appuyant sur des technologies avancées comme sa plateforme InSight Digital Experience pour unifier les données physiques et numériques. L'entreprise propose également des solutions d'entreposage et de logistique, avec un fort accent sur la durabilité et la sécurité.

Description

• Market & Customer Intelligence • Lead structured Voice of Customer programs across target segments — including direct customer interviews, win/loss analysis, advisory boards, and field feedback loops • Conduct rigorous market sizing, segmentation, and competitive analysis to inform strategy and investment decisions • Engage with industry analysts and participate in relevant forums to shape market narrative and gather forward-looking insight • Product Strategy & Roadmap • Own the end-to-end product roadmap for front-of-lifecycle DC infrastructure services • Define product vision grounded in market dynamics, competitive intelligence, and customer need across different segments and geos • Identify white space opportunities and build recommendations that drive differentiation, revenue growth, and operational scalability • Business Case & Investment Planning • Build robust business cases for new capabilities and investments, including market opportunity sizing, financial modeling, pricing strategy, and ROI projections • Define success metrics and KPIs for each capability area; establish clear go/no-go criteria and track performance post-launch • Partner with cross-functional teams to ensure plans are grounded in realistic growth targets, cost structures and margin levels • Stakeholder Alignment & Leadership Engagement • Develop and deliver compelling executive-level presentations to secure investment, alignment, and go-forward decisions from Leadership Teams • Drive cross-functional consensus across Technology/Engineering, Operations, Commercial and Finance — managing competing priorities and navigating organizational complexity • Maintain a clear, regularly updated product narrative that keeps stakeholders informed and engaged throughout the product lifecycle • Service/Technical Build & Go-to-Market • Partner with Sales, Marketing, and other GTM teams to develop positioning, packaging and pricing strategies for new capabilities • Partner with Technology/Engineering on software build-out • Partner with Operations on onsite / shop floor processes. Define service specifications, SLAs, and acceptance criteria in partnership with delivery stakeholders • Launch & Scale • Work across end-to-end teams (from Marketing to Billing) to ensure service capabilities are operationally ready to scale • Support enablement efforts • Support pipeline development through customer engagements, RFPs, and executive briefings; serve as a product SME in customer-facing conversations • Establish feedback mechanisms to continuously improve service quality and customer satisfaction measured through NPS scores • Track product performance against success metrics/KPIs set prior to launch

🎯 Exigences

• 15+ years of Product Management experience, with a focus on enterprise data center infrastructure • Deep domain knowledge of the Data Center ecosystem — including Hyperscale cloud builders (AWS, Azure, GCP, Oracle, etc.), Neo Cloud / GPU cloud operators, Enterprise DC environments, and CoLo providers (Equinix, Digital Realty, etc.) • Hands-on familiarity with front-of-lifecycle workflows: hardware procurement and configuration, rack and stack, staging and integration, deployment logistics, and smart hands services • Demonstrated ability to develop and present business cases and strategic plans to senior leadership, and to achieve buy-in across complex, matrixed organizations • Strong analytical skills — comfortable building financial models, sizing markets, and synthesizing qualitative and quantitative data into clear recommendations • Excellent communication and storytelling skills; able to translate technical complexity into crisp, compelling narratives for executive and customer audiences • Experience engaging with industry analysts and customers as a product spokesperson • Bachelor's degree or equivalent experience is required, MBA preferred.