Commercial Lines Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Ironside Insurance Group

Ironside Insurance Group

11 - 50 employés

Fondée en 2012

⚕️ Assurance santé

Healthcare Insurance

Ironside Insurance Group est une agence d'assurances de premier plan fondée en 2012, située dans le quartier financier de Boston. L'entreprise se spécialise dans les solutions d'assurance pour particuliers et entreprises, offrant une large gamme de produits tels que l'assurance habitation, automobile, inondation, responsabilité civile et vie pour les particuliers, ainsi que l'assurance des biens commerciaux, la responsabilité civile générale et professionnelle, l'indemnisation des travailleurs et la responsabilité cybernétique pour les entreprises. Ironside est reconnue pour ses relations solides avec ses clients, basées sur l'honnêteté et l'intégrité, et elle est fière de ses temps de réponse rapides et de sa réputation pour un excellent service à la clientèle. En tant qu'agent indépendant, elle collabore avec divers grands assureurs pour offrir des couvertures personnalisées qui répondent aux besoins des clients.

Description

• Assist prospects and clients with gathering information, completing applications, and working closely with underwriters to determine appropriate policy solutions, pricing, and product eligibility. • Provide exceptional customer service and follow-up by promptly responding to client calls and e-mails. • Aid in customer retention via multiple methods of contact and annual insurance policy reviews. • Proactively identify and process policy transactions and explain any resulting customer impact. • Assist with policy billing, including invoicing and tracking of agency billed payments. • Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results. • Working with existing clients on renewals, change requests and coverage questions. • Cross-selling additional insurance solutions as appropriate.

🎯 Exigences

• At least two years consistent employment in an independent agency environment with a focus on customer service, including quoting renewals and remarkets of commercial lines business. • Well versed in the intricacies of Massachusetts commercial lines insurance. • Currently holds and maintains required insurance license(s). • Acquire and maintain a Massachusetts non-resident license if not already licensed in Massachusetts. • Excellent communication and interpersonal skills combined with the ability to work both independently and as part of a team. • Ability to both prioritize, as well as review, record and organize data from a variety of sources.

🏖️ Avantages

• Competitive compensation package to include: Base salary • Performance-based increases and bonus opportunities • 401k with up to a 4% company match (after 90 days) • Comprehensive health, dental and vision benefits with company contributions for both employees and their dependents • Group life insurance, short and long-term disability as well as accidental death insurance fully paid by Ironside • Generous flexible time off plan as well as paid holidays • Parental leave • 100% remote work environment, providing necessary equipment to help create your ideal workspace

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