Technical Consultant – Engineer

🕒 il y a 2 mois

🌵 Arizona – Distant

🌵 Arizona – Remote

💵 $85 000 - $110 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷🏻‍♀️ Ingénieur

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Isos Technology

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2005

🏢 Entreprise

🤝 B2B

🤖 Intelligence artificielle

Enterprise • B2B • Artificial Intelligence

Isos Technology est un partenaire de solution Platine Atlassian qui aide les organisations à optimiser le travail grâce à des services de conseil Atlassian, des migrations vers le cloud, de la gestion des services informatiques (Jira Service Management), des stratégies d'entreprise et de la planification, ainsi qu'un support géré. Ils se spécialisent dans la migration et l'optimisation des produits Atlassian (Jira, Confluence) vers le Cloud ou le Data Center, avec des intégrations sur des plateformes telles qu'AWS, et fournissent des solutions adaptées à l'industrie, y compris la conformité avec les normes fédérales/DoD. Isos propose des formations, une administration continue et des services axés sur l'IA pour améliorer la collaboration, la sécurité et l'efficacité opérationnelle des clients d'entreprise.

Description

• Serve as a subject matter expert on Atlassian tools, advising clients on products, related technologies, and Isos best practices, guidelines, and recommendations. • Provide advanced support for end-user activities, including Jira workflow scripting/automation, Confluence content authoring, and Bamboo build plan creation. • Understand client business requirements, integrations, and system architecture to recommend continuous improvements. • Design and build sustainable, enterprise-grade solutions that can be successfully transitioned to client teams. • Design and deploy highly available Atlassian environments (primarily Linux, occasionally Windows), including Jira, Confluence, Bitbucket, Bamboo, Crowd, and related tools. • Author and maintain best practices for both on-premises and cloud-based Atlassian environments. • Configure, maintain, and tune relational databases (PostgreSQL, MySQL, SQL Server, Oracle). • Integrate Atlassian tools with authentication and directory services (Active Directory/LDAP, Crowd, OAuth, SAML). • Work within complex networking environments and apply core enterprise networking concepts. • Utilize version control systems (Git, Subversion, Mercurial). • Write and maintain system administration scripts (Bash, Python). • Implement and enhance automation tooling to improve delivery efficiency. • Use automated security testing platforms to audit and secure applications. • Ensure deployments follow best practices for security, performance, and reliability. • Develop, document, and implement standardized processes and technical instructions. • Continuously refine delivery processes for efficiency and scalability. • Provide coaching, guidance, and mentorship to strengthen team capabilities. • Communicate effectively with clients across industries and technical skill levels. • Facilitate stakeholder discussions to identify needs, challenges, and opportunities. • Collaborate with clients to create strategic roadmaps demonstrating ongoing value. • Build strong client relationships and act as a trusted advisor. • Identify opportunities to expand services and increase client value. • Support clients in adopting best practices and evolving their Atlassian ecosystem over time.

🎯 Exigences

• 5+ years experience and/or expert knowledge of working in a technical operational environment • Experience configuring and scripting for various operating systems with a strong focus on Linux and Windows • Proven ability to troubleshoot complex systems that include multiple components • Experience with configuring, and integrating with authentication / directory services like Active Directory (LDAP), Crowd, OAuth, and SAML • Experience supporting and working with relational databases, with a strong focus on MySQL and PostgreSQL • Experience with third-party and custom application installation, configuration, and/or support • Experience scripting using REST APIs • Ability to conduct yourself professionally and in accordance with Isos' values • Ability to effectively manage time and expectations with internal resources and clients • Ability to manage multiple clients and issues simultaneously • Ability to communicate effectively (both orally and in writing) for technical and business operations audiences • Ability to function on a highly collaborative team of fellow engineers as well as front end application admins

🏖️ Avantages

• Employee benefits • Paid time off • 401(k) plan with employer contribution