Enterprise Account Manager

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $250 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Jasper, pas via un site d'emploi

Repérée par Remote Rocketship il y a 7 jours

Toujours ouverte sur le site de Jasper. Vérifiée il y a 8 minutes.

Logo of Jasper

Jasper

51 - 200 employés

Fondée en 2021

🤖 Intelligence artificielle

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

Jasper est une plateforme d'intelligence artificielle générative conçue spécifiquement pour les spécialistes du marketing. Elle permet aux équipes marketing de disposer d'outils et d'applications IA avancés qui s'intègrent parfaitement aux flux de travail et systèmes marketing existants. Jasper se concentre sur l'amélioration de l'efficacité et de l'efficience marketing en proposant des outils tels que des chatbots IA, l'édition d'images, l'édition de documents et des fonctionnalités de gestion de la marque. La plateforme est fondée sur une base de sécurité et de conformité, garantissant une protection de niveau entreprise tout en exploitant l'IA pour le succès du marketing. Jasper offre également des ressources éducatives et un soutien communautaire pour aider les utilisateurs à maximiser les capacités de la plateforme.

Description

• Serve as a trusted advisor, ensuring customers achieve maximum value and broad adoption of Jasper’s platform • Develop and execute customer engagement strategies and help customers adopt best practices across industries and business functions • Track verified outcomes among account usage • Deliver strategic business reviews and executive touch points, including QBRs and roadmap discussions • Enable new users • Own and manage a focused portfolio of enterprise customers, accountable for retention, renewal, and expansion revenue • Develop and execute strategic account plans, align with business goals, drive adoption, and identify new use cases and expansion opportunities • Lead renewal and expansion cycles end-to-end, collaborating cross-functionally with Product and Legal • Forecast and manage pipeline for renewals and expansions • Ensure on-time renewals through proactive engagement and early risk identification • Maintain regular engagement with key stakeholders and executive sponsors • Collaborate with Sales, Support, Product, and Engineering to share customer feedback, resolve escalations, and deliver outstanding customer experiences • Advocate for customers internally and influence Jasper’s product roadmap

🎯 Exigences

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts • Proven success driving renewal, retention, and expansion revenue within large, complex organizations • Strong discovery and demo capabilities; able to tailor value narratives to executive audiences • Experience selling services or value-based solutions a plus • Excellent communication and presentation skills, confident in both strategic and operational discussions • Technical fluency with SaaS platforms and enterprise systems (APIs, integrations, security, etc.) • Strong business acumen and the ability to link customer goals to Jasper’s Marketing AI impact • Curiosity about AI and enthusiasm for helping global brands innovate with Jasper’s platform • Candidates must be located within the continental US • Applicants must be legally eligible to work in the United States • Role requires at least two years of valid U.S. work authorization

🏖️ Avantages

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO with a FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office set up • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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