Senior Lifecycle Consultant

🕒 il y a 6 jours

🇺🇸 États-Unis – Télétravail

💵 $71 000 - $83 000 / an

⏰ Temps Plein

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

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Jenzabar

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1998

📚 Éducation

☁️ SaaS

🏢 Entreprise

💰 €60 000 000 Private Equity Round en 2000-04

Education • SaaS • Enterprise

Jenzabar est une entreprise technologique spécialisée dans la fourniture de solutions logicielles innovantes pour les établissements d'enseignement supérieur. Leur suite de produits, y compris Jenzabar One et Jenzabar SONIS, offre des outils complets pour les systèmes d'information étudiants, la gestion des inscriptions, l'aide financière et la communication afin d'améliorer l'efficacité institutionnelle et favoriser la réussite des étudiants. Avec un accent sur l'utilisation de l'analyse des données et de l'intelligence artificielle, Jenzabar vise à rationaliser les opérations, améliorer l'engagement et faciliter la croissance dans les environnements éducatifs.

Description

• Own and assist the full customer journey from demo through implementation, go-live, and beyond • Learn Jenzabar software • Gather and review client business practices • Deliver engaging presentations of SONIS • Configure software • Train end users on the software • Document training/consulting engagements • Perform customer needs assessments and solution finding sessions • Review customer operations to find improved business process opportunities • Define company solutions addressing requirements of prospect business • Design and deliver product presentations based on customer assessment • Request and coordinate resources for sales efforts • Provide responses to product and technical requests • Participate at conferences, tradeshows, and other events • Stay updated with Jenzabar software releases and provide briefings on changes • Provide knowledge and training on products to peers and sales staff • Demonstrate understanding of company products and functions • Establish connections with user groups and industry groups • Practice continuous learning through self-guided reading and research • Consult with and train end users on optimal configuration • Perform assigned project tasks with minimal supervision • Follow established methodology to meet project deliverables • Work cooperatively in a team environment to accomplish project deliverables • Communicate accurately and timely with project team members • Understand client’s business processes as it relates to the software • Exhibit excellent follow-up skills and develop project documentation • Collaborate with Project Manager and project team members • Stay abreast of industry trends and technologies • Solicit various viewpoints on potential implementation solutions • Share knowledge and insights • Take Calls in a Round Robin Queue and perform testing of solutions as needed • Willingness to travel (~50%)

🎯 Exigences

• BS, BA Degree, or equivalent experience • 5+ years (3 years must be in Higher Ed) • Experience working in one or more of the following functional areas: Admissions, Financial Aid, Registration, Advising, Student Life, Business Office, Advancement • Experience with Jenzabar’s SONIS Student Information System • Ability to work independently • Excellent organizational skills • Ability to communicate well with others • Comfort level with evolving and ever-changing technology • Ability to translate technical complex concepts to functional end users • Strong problem-solving and software troubleshooting skills required • Excellent written and verbal communication skills • Strong listening skills • Ability to follow a project plan with attention to detail and follow through • Excellent presentation skills (to various audiences - executives & individual contributors) • Proficient with Microsoft Office Suite and other desktop applications

🏖️ Avantages

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • PTO • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance