Technical Learning Manager

Emploi pas sur LinkedIn

🕒 il y a 16 jours

🌵 Arizona, Massachusetts, +3 états de plus – Distant

infoinfo

💵 $120 000 - $145 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Johnson Controls

Johnson Controls

10 000+ employés

Fondée en 1885

🏗️ Construction

🏥 Santé

📦 Logistique

Construction • Healthcare • Logistics

Johnson Controls est un leader mondial dans la création de technologies, de logiciels et de services pour bâtiments intelligents. Avec plus de 100 000 employés répartis dans 150 pays, l'entreprise offre le plus grand portefeuille mondial d'équipements CVC, de systèmes d'automatisation et de contrôle des bâtiments. Leurs solutions innovantes incluent la réfrigération industrielle, la détection d'incendie et les systèmes de sécurité, améliorant l'efficacité et la durabilité. Johnson Controls s'engage à aider ses clients à atteindre leurs objectifs de durabilité avec des technologies comme OpenBlue, qui fournit une visibilité des données en temps réel et des systèmes de gestion pour optimiser la performance des bâtiments. Leurs services vont des solutions numériques pour la gestion de l'énergie aux systèmes de sécurité avancés et de protection incendie.

Description

• Lead the strategy, development, delivery, and continuous improvement of the HVAC Equipment Training portfolio for Johnson Controls customers and channel partners • Lead and develop a team of technical learning professionals • Establish priorities and plans aligned with product roadmaps, business needs, customer requirements, and partner capability needs • Manage, coach, and develop team members, setting expectations and fostering accountability and continuous improvement • Own operational and financial performance using revenue, utilization, capacity, customer experience, learning outcomes, and other metrics • Partner with business, product, and channel stakeholders to translate requirements into effective learning solutions • Ensure high-quality instructor-led, virtual, online, hands-on, and blended learning experiences • Align instructor capacity, training schedules, equipment, labs, and resources with business priorities and customer demand • Maintain alignment between training programs, product changes, and customer and partner needs • Use learner feedback, assessments, operational data, and business outcomes to evaluate effectiveness and drive improvement • Simplify, standardize, and scale training processes, programs, and resources • Communicate portfolio performance, priorities, risks, and resource needs to stakeholders and leadership

🎯 Exigences

• Bachelor’s degree in Learning & Development, Education, Business, Organizational Development, Engineering, Technology, or a related field, or equivalent relevant experience • 5+ years of experience in Learning & Development, technical training, customer education, enablement, program management, or a related field • Demonstrated experience leading, coaching, and developing others • Experience managing multiple programs, projects, services, or a portfolio with competing priorities and stakeholders • Strong business acumen with demonstrated ability to use data to identify opportunities, establish priorities, and make informed decisions • Strong communication, collaboration, and stakeholder-management skills, with demonstrated ability to quickly learn complex products, technologies, processes, or business environments • Formal people-management experience • Experience managing a learning portfolio, training operation, customer education function, or comparable service organization • Knowledge of adult learning principles, curriculum development, instructional methods, and learning evaluation • Experience supporting external customers, channel partners, distributors, or other non-employee learner populations • Experience in HVAC, building technologies, industrial equipment, manufacturing, engineering, or another technical environment

🏖️ Avantages

• Competitive salary and bonus plan • Paid vacation/holidays/sick time - 15 days of vacation first year • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one • Encouraging and collaborative team environment • Dedication to safety through our Zero Harm policy • JCI Employee discount programs (The Loop by Perk Spot) • Competitive Bonus plan • Competitive benefits package

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