Engagement Specialist

Emploi pas sur LinkedIn

🕒 il y a 16 jours

🏈 Ohio – Distant

🏈 Ohio – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Judson Senior Living

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1906

🏥 Santé

⚕️ Assurance santé

Healthcare • Healthcare Insurance • Senior Living

Judson Senior Living est une organisation à but non lucratif qui propose différentes solutions de logement et d’accompagnement pour les seniors, notamment le logement indépendant, l assisted living, la memory care et des services de réadaptation. Présente à Cleveland et dans le nord-est de l’Ohio depuis 1906, Judson s’attache à offrir à ses résidents un mode de vie actif et épanouissant, ainsi que des soins de qualité. Engagée en faveur du bien-être et de la vie en communauté, Judson propose différents équipements, programmes et services de santé conçus pour favoriser le bien-être global des seniors, tout en leur permettant de profiter d’échanges sociaux enrichissants et d’un environnement stimulant.

Description

• Respond promptly and effectively to new lead inquiries • Cultivate leads through phone calls, Creative Follow-Ups, tours, and home visits • Create empathetic human connections with potential residents and family members • Help leads and families evaluate senior living options • Drive gross and net community occupancy gains by monitoring move-ins, move-outs, and vacancies • Handle new lead traffic for all communities in the designated region • Conduct lead reviews and lead-base audits with onsite teams • Analyze lead sources, prospect information, and marketing metrics weekly • Meet KPIs including Voice to Voices, Creative Follow-Ups, inquiry-to-tour conversion, Speed to Lead, email blasts, and bulk text messages • Meet regularly with the managing director regarding program functionality, results, challenges, and building-specific issues • Develop strategies for struggling buildings and identify improvement opportunities • Manage leads in the Welcome Home platform • Apply sales processes including the STEP method, Order of Process, KPI compliance, and case studies • Participate in daily sales coverage from 9:00 a.m. to 5:30 p.m., seven days a week • Answer forwarded after-hours calls from prospective residents within two hours • Field incoming sales calls and collect complete contact information • Make outbound calls and participate in call-a-thon events • Arrange community tours for prospective residents and families • Qualify prospective residents according to company policy and state and federal requirements • Maintain activity follow-up sheets, lead notes, follow-ups, and action plans • Collaborate with the Senior Living Director and Executive Director on operational and occupancy improvements • Maintain sales contacts and partnerships with referral agencies • Maintain promotional items, office supplies, and the marketing office • Update lead databases, referral agencies, and Partner Central regarding move-ins, pricing, vacancies, and other information • Participate in employer-provided training • Perform other duties as assigned

🎯 Exigences

• Candidate must be at least 18 years of age • High school diploma or equivalent • Able to read, write, understand, and communicate in English at a minimum of a 12th-grade proficiency • Clear verbal and written communication skills • Able to follow written and verbal directions and apply practical problem-solving skills • Positive and energetic attitude • Professional in appearance and conduct • Criminal clearance required • Good health and physically and mentally capable of performing assigned tasks • Health screening by a physician no more than six months before or seven days following employment • Must test free from pulmonary tuberculosis at the time of health screening • Able to sit at a desk up to eight hours a day • Able to stand, walk, bend, kneel, and stoop for brief periods • Able to retrieve items from storage, including overhead bins or cabinets • Able to lift and/or move items up to 25 pounds

🏖️ Avantages

• Full-time employment • Remote work (as stated in the job title) • Employer-provided training • Seven-day sales department coverage schedule • Potential after-hours call coverage opportunity